Rankings not updated from last week?

[Jack_Jahan]

Hi all,

My rankings have not updated from last week - latest date is still showing as 1st April.

Has anyone elses not updated?

Thanks,

Jack

[eli.myers]

Hey Jack,

Sorry to hear about this! Would you be able to write into help@moz.com with your email address associated with your Moz Pro account as well as your Campaign name so we can take a closer look.

Thanks,

Looking forward to hearing from you,

Eli

[Jack_Jahan]

Hi Eli,

I've e-mailed them - thanks.

All other aspects of the software seem to be up to date for me (links etc.) just now keyword rankings!

Kind regards,

Jack

[eli.myers]

Got it! I've replied so I'll 'see you on the other side'!

[Jack_Jahan]

Thanks, Eli.

How long do you think it will be till I can see the most up to date rankings?

[eli.myers]

Looks like everything has now updated! - Sorry for the delay!