The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical Support
    4. My trial just expired and I had forgotten to cancel. And $99 debited from my account.

    My trial just expired and I had forgotten to cancel. And $99 debited from my account.

    Technical Support
    4 4 428
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • kundan.kmr
      kundan.kmr last edited by

      My trial just expired and I had forgotten to cancel. I just got 99$ debited from my account and i don't want to continue this moz tool , so please refund my money. I am just a student I can't afford this software, please refund my money.

      And please make it fast.My account user Id: kunda.kmrAccount email ID: kundan@diwaliholi.comThanks in advance

      1 Reply Last reply Reply Quote 0
      • Keszi
        Keszi last edited by

        Kundan,

        I think if you have this kind of issues, you should contact Moz Billing and Account.

        Which you can reach VIA https://moz.com/help/contact

        Gr., Keszi

        1 Reply Last reply Reply Quote 0
        • KeriMorgret
          KeriMorgret last edited by

          Hi! I see you've sent in a request to our help desk as well, which is the best place for this kind of request. Right now, it's 7:00 on a Sunday morning, so it may be a little bit before you get a response from our help team (I believe we have people checking the queue on a Sunday, but it is a reduced staff on the weekends), but we will be getting back to you.

          1 Reply Last reply Reply Quote 1
          • Sean_Peerenboom
            Sean_Peerenboom last edited by

            Hi There,

            Just wanted to jump in and say that the refund has been provided so you should be all set. We have emailed you directly so if you have any questions please feel free to follow up there.

            Have a wonderful day and thanks for trying out Moz!

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post
            • Account cancelled
              meghanpahinui
              meghanpahinui
              0
              2
              59

            • I canceled my free trial. Does Moz charge after expiring date although I canceled the free trial?
              SMRBathrooms
              SMRBathrooms
              0
              2
              87

            • I have just cancelled my pro subscription
              tawnycase
              tawnycase
              0
              2
              115

            • My trial just expired and i had forgotten to cancel, I want to refund it please
              BlueCorona
              BlueCorona
              0
              3
              113

            • Erase sensible data from account when cancelling it
              LisaHunt
              LisaHunt
              1
              2
              65

            • I want a refund. Could someone help- my trial membership just expired today.
              samantha.chapman
              samantha.chapman
              0
              2
              109

            • I want to Moz refund my money. My trial just expired and i had forgotten to cancel
              vista34
              vista34
              0
              4
              421

            • Forgot to cancel my trial and got billed
              Edwin1991
              Edwin1991
              0
              5
              314

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy