Fixing Non-Valid URL - Oops! This does not appear to be a valid URL. Please try again.

[MattHarris]

Edit - Turns out I can't delete a question. I ended up finding out I'm supposed to email the Moz team at help@moz.com.

I did a search regarding the issue, but I only found answers for people using AWS. The results say the .htaccess isn't setup correctly, but I don't know how to fix that file. Any help would be greatly appreciated.

Thanks.

[Bryan_Loconto]

These (.htaccess) are hidden files. You can use an FTP client to view/edit this file. Or  modify your computer setting to "show hidden files" and you will then be able to access/edit this file from your local drive.

Be VERY careful when modifying this file as you can crash your site all together. Make sure to backup the original file before modifying. Hope this helps!

[MattHarris]

I can find the .htaccess file no problem, I'm just not sure what's wrong with it. Here are the contents:

Use PHP5.4 as default

AddHandler application/x-httpd-php54 .php

BEGIN WordPress

<ifmodule mod_rewrite.c="">RewriteEngine On
RewriteBase /
RewriteRule ^index.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]</ifmodule>

END WordPress

[ErinMcCaul]

Hi Matthew!

Thanks for reaching out! I appologize that it's taken us so long to get back to you, things have been a little hectic around here! My name is Erin, and I'm on the Moz Help Team. You're totally right, you'll want to shoot us an email at help@moz.com with the URL you're using so we can dig into this and see if we can figure out why you're running into this "oops" error. Without knowing the URL you're trying to use, it's impossible for me to speculate as to what could be going on.

I'll leave this marked as "unanswered" in case you want to keep working with Bryan, and we look forward to your email!

Cheers!

Erin