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    4. Why isn't my Campaign Data updating?

    Why isn't my Campaign Data updating?

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    • webgurucreative
      webgurucreative last edited by

      I am new to Moz and my campaigns haven't been updating.  I got the initial data, but I haven't received any new data since then.  I think that I set up the account on the 23rd of July.  My reports show that info, but nothing else.  I have checked the dropdown for this last week and it is empty.

      I have done a lot of work and want to see if there has been any change.

      Help!

      FyBaH8B

      1 Reply Last reply Reply Quote 0
      • PrintPlace.com
        PrintPlace.com last edited by

        as long as the data is pulling correctly from your google analytics everything should be updating according to plan. I would verify that everything is connected correctly and if you still have questions I would suggest opening a ticket with the help desk here https://moz.com/help/contact

        Hope this helps!

        1 Reply Last reply Reply Quote 1
        • SilverDoor
          SilverDoor last edited by

          Hey,

          Welcome to Moz pro.

          If you click on "About your data" which is on the right hand side just above domain authority, it will give you all the info on how often each section is updated. Not all elements update at the same time. Some are daily whereas others are weekly.

          I would wait for a few days and if you still haven't received anything then get in touch with a member of the Moz help team.

          I'm sure you'll see some updated data in a couple of days.

          Another potential reason could be because Moz just updated the user interface for the campaign data (about a week or two ago). They may be having some intermittent problems with data presentation or collection.

          Hope this helps.

          1 Reply Last reply Reply Quote 1
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