Can't add a 2nd campaign o_O

[MorganNw]

Hi there,

Here is the thing.. I have an e-commerce website selling in Canada and USA. I created 2 different directories to get my website translated in both English and French.

My first campaign is basically the English version of my website: https://www.nwseatcovers.com/en. I've configured the campaign with G.A, Social Media, targeted keywords etc...

Now I'd like to create a 2nd campaign targeting my French version: https://www.nwseatcovers.com/fr. The only problem here is that it won't let me go through the whole "Add a Campaign" process. I've been able to access the "BASICS" tab where you have to enter the company name, website link and campaign name. However it doesn't allow me to go to the next step. As soon as I press the "Next" button, here is the message I have:

"We have already started building this campaign. If you entered the wrong URL and would like to track a different site, please create a new campaign."

When I created my very first campaign, I didn't have to wait, the campaign was available almost immediately. Does this message mean that it requires couple of hours/days to create my 2nd campaign?

Thank you for your help.

[StefPachall]

Hi,

Can you submit this here https://moz.com/help/contact so we can take a look at your account and see what's going on with it?

Thanks,

Steffany