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    4. Why can't the dates be changed in automatic reports?

    Why can't the dates be changed in automatic reports?

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    • Multiverse-Media-Group
      Multiverse-Media-Group last edited by

      I want to be able to change the publish date of automatic reports in my campaigns. One such campaign, which is a client campaign, it's set to run on the 8th after I selected "monthly".

      However, this doesn't work for me as this client want's to meet each month on between the 2nd and 5th of each month and I have to have this report data. So, I need to run this report on the first. Not the 2nd, not every 4 weeks... on the first.

      It seems like you guys have a fundamental flaw in the design of this tool, as great as it is. You've set the projects to auto run each month from the date it was added (at least from what I can tell). Provided that's true, then this would explain why the monthly reports won't work on my schedule because their on a weekly schedule instead.

      We, as clients, should be given the option to schedule when our scanning runs, when our reports get generated, etc. Every company runs their SEO and marketing differently, but the away you've set this up with the lack of options for us, forces us to work around your tools scheduling and not the other way around.

      Also, out of all of the SEO tools I've tried (quite a few), none have had this limitation.

      This should be addressed immediately.

      Thanks,

      Micha

      1 Reply Last reply Reply Quote 1
      • SamWeber
        SamWeber last edited by

        Hey Micha,

        The custom reports for Moz Analytics were designed to run on set schedules based on a weekly/monthly/quarterly schedule. This was done because we wanted to make sure full data sets were available at the time the report was generated. That said, we have been receiving requests for custom campaign crawl dates - which would be tied to reporting. I don't have an ETA on a release for anything like this but will pass this along as feedback to our Product team.

        1 Reply Last reply Reply Quote -2
        • Multiverse-Media-Group
          Multiverse-Media-Group last edited by

          I get it was designed to run on an auto schedule. However, you could still do that and still appease my needs here (an I'm sue a lot of others as well). Here's how easy this is:

          Let you crawler keep running on it's normal weekly schedule. But, when you select "monthly" from the report frequency, allow me to choose which week. Problem solved!

          I'm pretty sure that's not too complicated. As it stands now, I get my monthly report AFTER my monthly client meeting. You've got to understand that this is a serious oversight that can seriously hurt SEO agencies.

          You need to address this asap! Thanks.

          Micha

          1 Reply Last reply Reply Quote 0
          • Multiverse-Media-Group
            Multiverse-Media-Group last edited by

            Oh yeah... and a full data set would be available at least by month 2 in this scenario.

            1 Reply Last reply Reply Quote 0
            • Multiverse-Media-Group
              Multiverse-Media-Group last edited by

              sorry about posting again, but this question was marked answered, but not by me. I don't consider this answered at all.

              How do I change this status, or is that up to you to decide when our issues are solved for us?

              Micha

              1 Reply Last reply Reply Quote 1
              • LGweb
                LGweb last edited by

                I agree with Micha...  it's VERY important to me to be able to set a specific date for monthly reports.

                1 Reply Last reply Reply Quote 2
                • Multiverse-Media-Group
                  Multiverse-Media-Group last edited by

                  MOZ... PLEASE RESPOND TO THIS!!

                  It's critical for the way tons of us work, yet you're ignoring the issue, or at least not being open about what you're doing to solve this.

                  We're scaling fast, and my workarounds for not having this are quickly becoming a problem.

                  Please give us the choice of when to run reports just like every other dashboard in the world. Thanks.

                  Micha

                  1 Reply Last reply Reply Quote 1
                  • LGweb
                    LGweb last edited by

                    The MOZ response to this seems to be, "we're not giving our users the features they want and need because, gosh, it's hard."

                    What I want to see is a clear response with a committed date for the release of this feature.

                    1 Reply Last reply Reply Quote 0
                    • Multiverse-Media-Group
                      Multiverse-Media-Group last edited by

                      I totally agree with that. I've been with Moz for a little over a year I think and I've seen a couple minor things gets added, but no real fixes to the problems I've had. Literally, all of my major problems I've been asking them about have all been unanswered, or at least unresolved.

                      Micha

                      1 Reply Last reply Reply Quote 0
                      • TomahawkNZ
                        TomahawkNZ last edited by

                        Just wanted to agree with the above and say that the ability to schedule custom reports to run on a particular date per month is really important for us too.

                        Cheers

                        1 Reply Last reply Reply Quote 0
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