Custom Weekly Reports received several times per day

[ptaza]

Hello,

I have implemented some custom weekly reports for several Moz campaigns, so I'm supposed to receive one email per week per campaign, but I'm not. Indeed, yesterday for instance, I received 5 times the same weekly report. Is there a solution for stopping that ?

Thank you for your answer.

[ErinMcCaul]

Hi there!

Thanks for reaching out! This is a known issue we've been having. Sorry to hear you're account has been affected as well! No one likes a bombarded inbox! I'm going to create a ticket for you in our Help Desk software and follow up with you from there! If anyone else is experiencing this issue please let us know: https://moz.com/help/contact

Cheers!

Erin

[bamcreative]

You too?

When the cross-over from Pro to Analytics happened, we not only had to set up all our campaigns again, but had this issue (amongst others). Thankfully, it seems to have settled.

Of course, I only pull my reports once a month, so it could just be the calm before the storm.