MOZ Custom reports error?

[arnoldwender]

Hello, it would be great to receive a custom report in text form, like the one we see when configuring the report, and not a simple screenshot, a screenshot is something I can do myself, besides that I get this error always at the bottom of the incomplete report. (See Attachment)

Thanks

XFqDATf

[ChiarynMiranda]

Hey Arnold,

Thanks for writing in. The custom reports are only available in the current PDF format, and the intention is to show exactly what we are reporting in the application but with the ability to customize which sections are included in each report. It is meant to remove the work of pasting together a bunch of separate screenshots from the data we provide in the main campaign. If you would like to see a different format in the future, I would highly recommend submitting that format to our Feature Request forum here: http://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests which will help our product team in deciding if this would be a good new feature for the tool.

As for the error you are seeing in the report, I will need more information in order to look into what may be causing that issue. If you can please let me know which campaign you are seeing the issue on so I can investigate further? If you prefer not to provide that information in this public forum, you can email us directly at help@moz.com so we can resolve the issue for you.

I look forward to hearing back soon.

Chiaryn