The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Other Questions
    4. We lost connection with your Google Analytics account. Don't worry — you won't lose any data. Please reauthorize now.

    We lost connection with your Google Analytics account. Don't worry — you won't lose any data. Please reauthorize now.

    Other Questions
    12 8 786
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • bateman_ap
      bateman_ap last edited by

      On 2 of my 3 accounts setup I am getting this error and no Analytics data is being shown. If I reauthorise it successfully authorises but on the next page refresh it asks me to again and just takes me in an everlasting loop!

      1 Reply Last reply Reply Quote 0
      • KeriMorgret
        KeriMorgret last edited by

        Hi Charles,

        That's not good! Can you open a ticket at http://moz.com/help/contact? We'll be able to look directly at your account from there and help you figure this out.

        bateman_ap 1 Reply Last reply Reply Quote 1
        • Gemma_MOCA
          Gemma_MOCA last edited by

          I have the same issue! Have reauthorised multiple times, but doesn't seem to make any difference...

          KeriMorgret 1 Reply Last reply Reply Quote 0
          • KeriMorgret
            KeriMorgret @Gemma_MOCA last edited by

            Hi Gemma,

            Sorry to hear about this! Like I mentioned to Charles, opening at ticket with our help desk at http://moz.com/help/contact is the best way to get this working. Thank you!

            1 Reply Last reply Reply Quote 0
            • rachelsep
              rachelsep last edited by

              We are currently having the same issues with this Message => We lost connection with your Google Analytic's account. Don't worry — you won't lose any data. Please reauthorize now.

              Once we reauthorize it after a few second it says the same message. Any recommendations?

              Gemma_MOCA 1 Reply Last reply Reply Quote 0
              • Gemma_MOCA
                Gemma_MOCA @rachelsep last edited by

                Hi Rachel,

                I lodged a ticket with the Help Desk and they fixed it really quickly! All back to normal now 🙂

                That would be the best thing for you to do.

                Gemma

                1 Reply Last reply Reply Quote 0
                • bateman_ap
                  bateman_ap @KeriMorgret last edited by

                  Hi, I opened a ticket right after this message a week ago and have received no reply or help! Also sent a followup email to your help but ignored there too!

                  1 Reply Last reply Reply Quote 0
                  • Wedideas
                    Wedideas last edited by

                    We're having the same problem 😞

                    1 Reply Last reply Reply Quote 0
                    • DavidLee
                      DavidLee last edited by

                      Hello Everyone!

                      We are actually experiencing two issues.

                      1. No traffic data with the re-authorization message

                      2. Traffic data working with the re-authorization message re-appearing

                      If you are able to see traffic visits for weekly and daily and the error message appears, your connection is great and you can ignore the message unless you are getting zero visits for both.

                      As of this time we only need examples of campaigns that are not importing your data from Google. Once we can resolve the notification message issue we will update our status page at health.moz.com

                      Thanks!

                      1 Reply Last reply Reply Quote 0
                      • Bukalapak_SEO_Team
                        Bukalapak_SEO_Team last edited by

                        Currently I have same problem. At first I thought it was normal, so I did authorise but few minutes Moz asked again to re-authorise until now this issue isn't solved.

                        I will open a ticket for my issue.

                        1 Reply Last reply Reply Quote 0
                        • dizzler
                          dizzler last edited by

                          Same issue here been happening for two weeks 😞

                          Have left message with help desk also.

                          KeriMorgret 1 Reply Last reply Reply Quote 0
                          • KeriMorgret
                            KeriMorgret @dizzler last edited by

                            Hi Duncan,

                            I see that Joel Day replied to your help ticket on March 7. Have you checked your spam folder to see if that email was by chance caught there?

                            1 Reply Last reply Reply Quote 0
                            • 1 / 1
                            • First post
                              Last post
                            • Connect Google Analytics to our Moz Pro accounts
                              tawnycase
                              tawnycase
                              0
                              2
                              418

                            • How to add multiple google analytics accounts to Moz
                              DavidLee
                              DavidLee
                              0
                              4
                              535

                            • Can't connect with Google Analytics
                              DavidLee
                              DavidLee
                              0
                              5
                              756

                            • Moving site from one domain to another but don't want to lose my historic MOZ stats. Is there a simple way of doing this in Moz?
                              SamWeber
                              SamWeber
                              0
                              2
                              47

                            • Google Analytics connection
                              dwebb007
                              dwebb007
                              0
                              3
                              115

                            • Google Analytics Connection Issue
                              Austin_Adventures
                              Austin_Adventures
                              0
                              3
                              92

                            • How disconnect linked Google Analytics accounts
                              Propecta
                              Propecta
                              0
                              5
                              903

                            • No data in one of my Moz Analytics accounts
                              chameleondm
                              chameleondm
                              0
                              4
                              62

                            Get started with Moz Pro!

                            Unlock the power of advanced SEO tools and data-driven insights.

                            Start my free trial
                            Products
                            • Moz Pro
                            • Moz Local
                            • Moz API
                            • Moz Data
                            • STAT
                            • Product Updates
                            Moz Solutions
                            • SMB Solutions
                            • Agency Solutions
                            • Enterprise Solutions
                            • Digital Marketers
                            Free SEO Tools
                            • Domain Authority Checker
                            • Link Explorer
                            • Keyword Explorer
                            • Competitive Research
                            • Brand Authority Checker
                            • Local Citation Checker
                            • MozBar Extension
                            • MozCast
                            Resources
                            • Blog
                            • SEO Learning Center
                            • Help Hub
                            • Beginner's Guide to SEO
                            • How-to Guides
                            • Moz Academy
                            • API Docs
                            About Moz
                            • About
                            • Team
                            • Careers
                            • Contact
                            Why Moz
                            • Case Studies
                            • Testimonials
                            Get Involved
                            • Become an Affiliate
                            • MozCon
                            • Webinars
                            • Practical Marketer Series
                            • MozPod
                            Connect with us

                            Contact the Help team

                            Join our newsletter
                            Moz logo
                            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                            • Accessibility
                            • Terms of Use
                            • Privacy