Giving access to a new user

[linkupSEO]

We are looking to give access to a different user in our org, but when they try to log in on a different device, it's not working. The only device that can log in is mine.

Please advise...

[JoelDay]

Hey Brad,

Thanks for the question. You should be able to login with multiple devices using the one account. Even at the same time. It's possible there is a password issue at play here.

I would encourage you to doublecheck the login credentials being used on the second device and if you continue to have an issue, email us at help@moz.com so we can look into this further for you.

Cheers,
Joel.

[Laurean]

Joel, is it possible to have a separate login?  I want to give access to another person in my organization for running reports, but I don't wan them to have full access.  Please advise.

[KeriMorgret]

We don't have that feature right now. We are developing a multi-user feature right now, however, and will keep everyone posted when it is ready.

[admediapunks]

Hello Keri.

Any update on that yet? Having the ability to create a separate user login with limited rights to have someone else doing certain tasks would be highly appreciated.

[KeriMorgret]

Unfortunately, we still don't have an ETA for that. It's a bit more complex than we initially envisioned, though we know it's a feature request that a lot of people want, and we'll all be glad when it's ready.

[admediapunks]

Thanks Keri. I appreciate the honest answer and hope it works out soon.