Cancel my PRO account and process refund, please

[jugaadu]

Hello SEOMoz folks,

I seem to have a weird situation here, and need your help resolving it. The thing is that I received a code for a free 3 month SEOMoz Pro account that I gladly signed up for (who wouldn't considering how awesome SEOMoz is!)

That said, I disbanded the startup that I was planning to use the account for several months ago. My 3 month eval ended today and my card was charged $99 because of that. The crux of my problem is that I ought to have cancelled the account long ago which I didn't, and I'e been charged. This is obviously my mistake, but I fervently hope that you guys are able to understand where I'm coming from and help with reversing the charges.

To be honest, $99 means a lot to me and I'd very much appreciate if you're able to help me with a refund. I'll continue to be an avid SEOmoz fan (and prospective Pro user) but at this time, I just don't have a need to use the service.

Thanks a ton!

Siddharth

[DHS_SH]

You probably want to talk to the SEO Moz Support Team directly rather than the Q&A forums - sadly no power here!

[ChiarynMiranda]

Hi Siddharth,

It looks like you already contacted us directly at help@seomoz.org and Abe completed the cancellation and refund for you, so I am going to resolve this question.

Please let us know if you need help with anything else.

Chiaryn