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    4. Can you freeze my account?

    Can you freeze my account?

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    • rosa
      rosa last edited by

      Hi there,

      I was wondering if there was a way for me to freeze my account, e.g. make it inactive for some time and then reactivate it later, and keep all of my old info and settings. It would really encourage me to use your services again after a break/vacation/budget cutbacks.

      best,

      Rosa

      1 Reply Last reply Reply Quote 0
      • TellThemEverything
        TellThemEverything last edited by

        This would probably be better asked at http://www.seomoz.org/about/contact where customer service peeps hang out..

        1 Reply Last reply Reply Quote 0
        • StalkerB
          StalkerB last edited by

          Hi Rosa,

          while staff do patrol these forums it's mostly just other users.

          As far as I'm aware though when you stop paying for Pro all your data is deleted.

          However please email customerservice@seomoz.org for an official response.

          1 Reply Last reply Reply Quote 0
          • caseyhen
            caseyhen last edited by

            Hi Dagný,

            If you can email help@seomoz.org they may be able to help you with your problem.  All of your campaigns and data is saved regardless of if your PRO or not.

            Casey

            1 Reply Last reply Reply Quote 0
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