Can you freeze my account?
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Hi there,
I was wondering if there was a way for me to freeze my account, e.g. make it inactive for some time and then reactivate it later, and keep all of my old info and settings. It would really encourage me to use your services again after a break/vacation/budget cutbacks.
best,
Rosa
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This would probably be better asked at http://www.seomoz.org/about/contact where customer service peeps hang out..
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Hi Rosa,
while staff do patrol these forums it's mostly just other users.
As far as I'm aware though when you stop paying for Pro all your data is deleted.
However please email customerservice@seomoz.org for an official response.
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Hi Dagný,
If you can email help@seomoz.org they may be able to help you with your problem. All of your campaigns and data is saved regardless of if your PRO or not.
Casey