Moz bar down?

[JohnW-UK]

I think something is wrong with the Open Site Explorer which supplies the data for the SeoMoz bar.... I keep getting an error when I use the open site explorer.

[ABCPS]

Also there is no change in rankings reports since 28/08/12

[ross1971]

Yes I am waiting for updated reports on keyword rankings for one of my sites since 24 August.

I put a ticket in but still no response other than automatic email.

Would be nice to know that whatever the problem is it is being fixed!

[JohnW-UK]

http://www.seomoz.org/blog/august-mozscape-update

http://www.seomoz.org/blog/two-mozscape-updates-in-august-and-more-info-on-why-pada-fluctuate

[MarkPrestonSEO]

Not sure what is really going on as the Mozbar, KW Difficulty tools as well as Open Site Explorer have not been working for the past two weeks for me. I just keep getting 'Unavailable' each time I try and use the KW Difficulty tool.

[MarkLoud]

Have to say I am really dissapointed with the way in which some of the tools consistantly drop their service - especially the KW tool

[extremecreations]

Mozbar has stopped working for me today. I’ve tried reinstalling it but it’s still not working. I’ve been running Firefox 15.0 since the update came out on the 29^th of August and it’s been absolutely fine until now.

Just tried OSE and that’s down, we’ve also been having issues with the keyword difficulty too for a while now too.

[JonathanRolande]

Someone else that actually pays attention

[Webrevolve]

Yeah, getting similar downtime on mozbar (chrome).

[JohnW-UK]

Isn't SEO about paying attention to changes!

[KeriMorgret]

Hi Mark,

We're sorry you've been seeing these problems for so long. On our end, we know of problems with the Keyword Difficulty Tool and Rank Tracker since Friday of last week, and Mozbar/OSE since early this (Thursday) morning.

We'll be keeping our Twitter feed updated with the status as we know it. We're still tracking down what happened to OSE right now.

[APICDA]

Yep, me too.

Seems like things are a mess right now with a number of tools.  Its not unusual for one item to be on the fritz, but multiple at the same time is a bit frustrating.

[JohnWalker]

my problem is I heard good things about moz from a lot of people and I am eager to see what the tools can do but they have not worked for almost my entire trial month. guess thats a no-go on a subscription.

[KeriMorgret]

Hi Raphael,

I'm so sorry you've been experiencing problems. Can you let me know what you've seen that has been down for a month? I can work with you and help desk to get that fixed -- I'm not aware of an outage for a month that's affected everyone.

Thanks,

Keri

[KeriMorgret]

We're frustrated on this end too. We have one update that we've rolled out that we'll see how it does for fixing things. The coffee around here this morning has been going fast and brewed really dark as we try to get everything working again.

[KeriMorgret]

Howdy everyone,

Just wanted to let you know the Mozbar and OSE are working again. Thanks for your patience!

[BrandmanU]

Mozbar hasn't been working for me all week.

[jon.white]

Hi Rob - I am PM for MozBar - are you still experiencing issues? If so which browser and version? Also are you on MozBar 2.61