Problem with connection to Analytics Account

[Chris_CDC]

Hi Harald,

I don't think i made myself clear in my description.

The problem lies with the SEOMoz dashboard.

For some reason, it keeps having problems accessing my analytics account and i've had to disconnect it and reconnect it atleast 4 times since last week.

I was asking if this is something that i was causing?

Thanks Harald!

[jobintourism]

I have some troubles with the SEOMoz dashboard not accessing my google Analytics account too.

[coremediadesign]

I had the same / similar problem until yesterday it was displaying the following message:

"It appears there's a problem with our connection to your Google Analytics account. Please go to your Settings page to update your connection."

But after disconnecting and then re-connecting I got the problem solved.

Not sure if the problem was with me upgrading to the new version of Analytics, but it did seem to work - although it looks like it doesn't seem to help your case from what you've explained.

[jobintourism]

Thanks for your reply Sebastian, but if I diconnect from Analytics I don't lose my historical traffic data, do I?

[coremediadesign]

I don't think you will as all this data is pulled out from your Analytics account so once re-connected it should get your data back on display - that's what happened when I did it.

[jobintourism]

Thanks for your help!

[coremediadesign]

Thanks for the credit jobintourism - glad I could help.

[KeriMorgret]

Hi everyone,

We are having a known issue with the google analytics connection right now. If it is affecting you, please submit a ticket from our Help Desk and let them know the campaign name(s) you're having problems with. Sorry for the troubles, and thanks for your help!

Keri

[Nick_Sayers]

Thanks Keri!

[jobintourism]

Thanks