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Thanks for the tips!  I'll check out those policies to ensure I'm within the guidelines.

That's what I thought, but was wondering if I was missing something.  I suppose I'll avoid the embed button since my content should be the best informational videos int he industry (by far). Thanks!

"You will get notified if you create an APP and become an administrator. You'll get a Moderator View on your website AND in the APP. But read the link I posted above and mark this question as answered." Create an app?  I can program, but am new to Facebook.  I'm assuming there are apps out there I can add in.  Do you have a link for such an app and instructions on how to setup?

I've previously used LivePerson. Not difficult to put into the site and pretty easy to use. If someone's on it during the workday, it'll chime when someone is requesting a chat. If you are offline there are options to forward questions to an email address or alert your mobile phone. They can also customize their chat window to fit with your site design and layout, etc... Not sure if it's the best but pretty reasonably priced and easy to use.

Great answer!  I'm a bit behind on using canonical tags, but that makes perect sense.  Thanks so much!