Welcome to the Q&A Forum

Bryan

Thanks for the tip.

Tanveer

Hi Ruben,

Thanks for directing to the proper place and sharing your initial frustrations using Moz.

Tanveer

New users when sign up to an application like Moz need concrete support to make them familiarized the basics at least, but Moz seems to be not realizing this hardship of the new users or intentionally ignoring it. There is no chat service or phone numbers to quickly contact the designated agent for some quick help. Mail responses that are received after much time have their limitations -- not much interactive. What the new users should do, because the Moz is not that simple for new users.

[edited question for formatting]