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Hey VWNatalie, I am really sorry that you are running into this issue. Unfortunately, I don't have an easy way to troubleshoot this in chat, so I would recommend sending us a screencast of the issue to help@moz.com. That way we can have our engineers investigate the issue further. It would also be great if you can include your computer and OS type along with the versions on the browsers you are using so we can test the issue in the same environment. I look forward to hearing from you there soon. Chiaryn

Ok, for images that are the identical except for the angle, it would make sense to have the same alt text.  However, for the small wall image, it would make more sense to have an alt tag of "small wall with red bricks" or something to that extent. Like I said in my original post, the best results without having to write alt tags for each product would be to identify some key products that your client wants to focus on and write alt tags for those pages and automate the other pages. Regards, Chris Wilson