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Travis, Thank you for this detailed response! Your correct with the assumption that the site does not fit our needs. The problem was that the company we work with develops WP sites using their own theme which is a very raw form of WP. Basically out of box the site does not have the functionality of any mainstream WP theme (no blog, backed limits a lot of control, a lot of custom CSS needed, etc.) We thought maybe installing a second theme would put a little more control in our hands (at least for the blog), and this could be done in house. After reading all the responses including yours it seems this unfortunately is not the way to go. Thank you for the all the info, Patrick

It looks like there are two issues. The first issue is that Firefox and Chrome are treating the padding differently. Firefox is padding from the bottom of the text of the navigation whereas chrome is padding from the top of the containing div. The second issue is that your site appears to be adding hardcoded css via javascript which is why you don't see that style in the source code. It's being added by a script executed in the browser after the site is loaded.

We use If By Phone quite extensively and have always had a positive experience with them.

Thanks Miriam and Hemant, appreciate your help. To answer your questions Miriam we're not your typical local company and don't meet with customers at our office as we are in the satellite TV industry and work with customers throughout the country. Because our customers are national base our concern was a Google Local listing may be hurting our national results if they think we're trying to market locally. Has anyone had an issue with this before?

Thanks for responding Anthony....in response to the stars displaying on page here is a website for an example, their schema reviews are on the bottom of the page. The stars displaying the rating above each review do not seem to be JPG so I assumed they were part of the schema code. http://www.usdish.com/mo-dishnetwork-springfield.html

Only if notified of unnatural links would I file a reconsideration request.  Focus on building more links and creating new content.

Are you sure its not your site, have you seen the problem on any competitors ? Is it the same page (i.e a duplicate ?)

Hey Kevin, I can confirm that the page does pull up in the Facebook directory but when doing a URL search in Google, the page still does not pull up!  There are no Country nor Age Restrictions on the page. It appears that DishCostsLess is not the 'name' on neither the Facebook nor your Google +.  Perhaps changing the name to "DISH TV by DishCostsLess" would help.

Thanks everyone, Christine...we have links follow links directed to our Facebook, Twitter and Google + accounts, however it seems as if you can not verify these accounts without having a "name-brand" or hundreds of thousands of followers. Our main issue is that Open Site Explorer has our Facebook follower count at 2, instead of the actual 800 we have. We believe social followers, shares and other interactions are a large part of SEO and would like to figure out how to get accurate reads on our social accounts.