Michel, your record in "google places" is active? From what I saw, your on-page has both good and bad things. For example at bottom of page has a link sitemap written, with a page made for google, not for the clients, this can bring some kind of punishment because it can be interpreted as a "doorway page". It also has two links: Panama City Beach Hotels | Sandpiper Beacon Beach Resort on every page that link to the home, include the home. Why are two links with different anchor texts on the same page linked to the same place? Only to transfer Relevance, that way would think a consultant of google when viewing the page if was reported.
As much as this kind of technique has on-page results, can be risky and google does not like this kind of manipulation, which occurs at least in my conception.
I asked if Google Places was ok because even when typing the exact name of the hotel (the domain), the places not shown, which is unusual.
If i was you, i would clean the on-page bad technique, update the register google places, including video, photos and new information from the hotel and wait a week to see if the places come back. If not, i would send a request to to google, without even knowing if there is some sort of punishment or not, saying there were errors that were corrected on the site, and that places the the hotel was not appearing.
I hope I helped.