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Anytime!
This appears to be a result with Facebook's new locations pages. Each location will have a unique ID we would verify with. The original ID is still connected to the app so I have manually changed this to point to the correct one and your listing is now unpaused 
Hello!
Local rankings in the research tools is under development and won't be available until next year. So it's coming!
Hi Trip, no ETA yet as they are investigating. Once I have more info I will send an email
The fix we are working on involves a complete re-write of our crawler which will take time to complete. I'm afraid I do not have an ETA but will keep this thread posted with any updates.
Hi Alan!
We submit your listing data to all listing partners at the moment a purchase completes. It can take 8-12 weeks (3 months) for each one to process our submissions.
Hope this helps!
Hello!
I'm afraid there is an issue in Mozbar with the service we are using to display WHOIS info for a domain. We do have plans to update this in the future.
Hi Trip/Monique!
Glad it is working on your end!
Hi Marco
Having the URL will definitely help. You can email us at help@moz.com if you wish to keep it private.
Cheers!
Hey Alex!
I'm afraid the current version of Mozscape does not support many new TLDs. So it is a limitation of the tool which we are resolving in Mozscape 2.0 which won't be ready for a while.
I apologize for any inconvenience.
Hi Margret!
You can downgrade anytime after setting up an annual account, however, your card will not be refunded for the full amount and will be applied as a credit on the account. The 20% discount for annual subscriptions can only be applied if you stay the full year. Downgrading will add the difference in the credit amount.
Hope this helps and let me know if you have any questions!
Hi Morgan!
You will want to check with your hosting provider to look at the https configuration for your domain. They will be able to isolate any issues there as they should not be resolving if it isn't setup.
Hope this helps!
Hello!
Canonical tags do only tell which version of the URL a search engines should index but does not completely block access to the original URL being visited so we will still provide you a notice just in case it will be for a page that may need a new URL structure.
For the second part the tool is acknowledging the presence of a canonical tag.
These are both notices and not errors so there isn't anything you need to take action for unless you can identify a page that will need to be modified.
Hope this helps!
Hi There!
You may have reached your page crawl limit set for your account. You will need to lower your page limit for each campaign to be closer to the actual amount of pages you have.
Here is where you can lower your page limits when viewing your campaign settings: http://static.seomoz.org/uploads/edit-the-name.jpg
Hope this helps!
Hey Casey!
This is referring to the target URL that our crawler is being re-directed to.
Hope this helps!
Hello!
Our campaigns have 90% tolerance for duplicate content so this means if the page source code is at least 90% similar, it will be flagged.
Canonicals will only work if all pages that are truly identical each point to the same canonical URL
So if you have something like www.domain.com/productA/ as the primary URL for a single product
All 3 URLs below need to point to "www.domain.com/productA/" as the canonical
www.domain.com/productA/color=blue
www.domain.com/productA/category/tag
www.domain.com/productA/page1
For another product www.domain/productB/
These will always report as a duplicate of productA if there isn't enough unique content to prevent them from being too similar due to the layout/template making up the majority of the source code.
For pages that are completely targeting separate products, those cannot be ignored so it will help to add more unique content to those pages to prevent getting flagged.
Here is a great article on how you can address duplicates for a site like yours: www.goinflow.com/duplicate-content-ecommerce-seo/
Hope this helps!
Hi Michele!
Campaigns can track sub-domains, root-domains, or sub-folders so if your sites can be accessed on their own as a sub-domain or sub-folder, you can create up to 5 campaigns to isolate the data.
When creating a campaign and entering the URL you would use brand1.domain.com or www.domain.com/brand1/ and check the box below to "exclude subdomains" which means this will only track the sub-domain/folder you enter.
Make sure you are entering the URL as they resolve on search engines so if you enter a few keywords and one of your URLs resolve as domain.com/brand then you want to add the URL without the "www" or vice-versa.
Hope this helps and let me know if you have any questions!
Hi Cam
We need to discover those links from external linking sources. I recommend making sure you are building links on sites that are getting fresh links to them from other authoritative sites.
Hope this helps
Hi Pamela can youl provide the URL and the critical issue our tool is not seeing?
Hi Amelia
Currently there isn't a way to upload pages in bulk. We do have a feature request forum if you would like to make a suggestion here: https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests
Our product team monitors the forum so definitely submit a request!
Hello!
The button has been fixed and should be working.
@rvseo, the current version of Mozbar is stable and functional outside of the keyword difficulty button which is now resolved.
The only ongoing issues with Mozbar is the version for Firefox which is not currently supported until Mozilla can approve the version we use for Chrome.
