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Hi Dan, Create a Goggle Alert http://www.google.com/alerts Say the keyword you want to find is "motor" , you'd use: "site:http://forums.whirlpool.net.au/ motor" at the term to search for.  google Alerts occasionally have some odd behavior (sending you old hits as new), but it's a widely used tool for your purpose. Ga4U7rbxvuJQ

I also checked Whois records, but interestingly, the record I found using domaintools does not mention DMedia, but much more significantly for the site owner, it actually provides details of the Aussie registered company Lockstock Technology Pty Ltd  ACN 113992322. Between the contact info that Robert provided and public records for the company, I would: Attempt to contact them in person and see if you can come to a good faith agreement to resolve the issue (either get the link in place or return your payment) Failing resolution, write direct to the company, making it clear that you are in possession of sufficient information to make it possible for you to pursue them, request that you require them to resolve the issue and that the consequence of ignoring your correspondence will be that you make a complaint to Consumer Affairs Victoria and to ASIC about their business conduct. It is amazing how quickly the involvement of Consumer Affairs, or even the threat of involving them, can suddenly improve a company's customer service in this country Run a quick search to find any citation sites where they have a profile and add an accurate review. If none of that gets you a resolution then I would  chalk it up to experience and not spend any more time, effort or energy on it.

Thanks David great answer!

Hi Guys, I just registered on www.videoconferencing.com.au directory http://www.videoconferencing.com.au/beingthere-video-conferencing-australia/ Hopefully this will assist with ranking for 'video conferencing' Thanks for all your help

This can't be answered in a reply like this... Sorry, but you should check your website with a nice little Google Tool: http://pagespeed.googlelabs.com/ And take advantage of the Google webmaster tools under http://www.google.com/webmasters/tools/