Thanks everyone, especially Andrea.
Andrea, you are right, the issue here is about how best to talk to the rest of the company, from developers to marketers to editors to executives. I like the points about how developers tend to be very literal and specific so the wrong choice of words can throw them off. #semantics is key when you deal with the rest of the group.
I had been thinking about this for the past day and ran across Rand's excellent whiteboard friday on the SEO pyramid
http://www.seomoz.org/blog/whiteboard-friday-the-seo-fundamentals-pyramid
He set this up as a hierarchy of needs (a la Maslow) and I liked it. I think it helps me to organize and also talk about these items. He gives the following levels from the bottom up.
-
Accessible, Quality Content (Unique Text, Bot Accessibility, URL Structure, etc)
-
Keyword Research and Targeting (Keyword research, on page targeting of tags, h1s, text)
-
Link Building (Link requests and content link strategies)
-
Social (on site user engagement, social media, viral)
It is setup so if you do not do 1 and 2 right, you will not be able to really benefit from 3 and 4.
This got me thinking. I am going to talk about this to my team in terms of a pyramid slightly tweaked from Rand's order above, but still bottom up.
Is your website:
-
Crawlable? Can the search engines find and crawl your website optimally? When the search engine bots and users come to your site does your server respond like a Ferrari or a Yugo?
-
Rankable? Have you selected the right keywords that your users are search for and that convert on your goals. Did you optimize for these keywords within your HTML and page content? To a search engine and to your users, does your site read like Shakespeare or more like a 3rd grade essay on "What I did on my summer vacation"?
-
Linkable / Likeable / Tweetable / Pinable? - Is the quality of your content good enough that people want to talk about it, share it, link to it, tell others to visit it. Is it so compelling to your audience that when you ask them to link to your site, they do it happily and then ask others to do the same?
-
Useable? When you spend all this time making your site fast, highly ranked on the optimal key words and highly regarded by others, do people get to your site and then become confused? All the traffic in the world is useless if they can't figure out how to convert into an action on your site. Is your messaging clear to the user?
Generally, here is why I put this in these types of groups / names
Crawlable - IT folks get the concept of optimized coding. They are already interested in that and understand not wanting to waste the bot's time. When I mention bloated slow spaghetti code, they get it. Nobody likes to look at that, why would a bot want the equivalent of that with crummy HTML code and slow server response? They also tend to think of steps 2 and 3 as too much art and so do not want to get into that part.
Rankable and Linkable - Editors and marketing gets this. They can see how using the right key word makes a difference and also appreciate quality, interesting stuff. When I show them how the title and description are used within a SERP result, they get that too, more so that how it impacts ranking per se.
Useable - I wanted to change the top of the pyramid a little bit as we are working to include the designers and marketing as a part of this process internally. Want to leverage how they fit into this process and so it makes sense to them if you do not have a clear message (like with any marketing item) you do not get conversions. Having the useable step built on top of the others, explains why I need to have certain phrases worked in to the copy etc.
Cheers!