The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Technical Support
    4. Account cancelled

    Account cancelled

    Technical Support
    2 2 59
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • alejandrarr_
      alejandrarr_ last edited by

      I have already cancelled my account but I can access until 5th October. Will they charge my card? I cancelled everything and I don't wanna pay for it.

      Thank you so much!

      1 Reply Last reply Reply Quote 0
      • meghanpahinui
        meghanpahinui last edited by

        Hi there!

        Great question! You are correct that you will have access to your Moz Pro account until the end of your billing cycle (October 5th).  Once your billing cycle ends, we will not charge your card and your access will end.  🙂

        I hope this answers your question!  If you need anything else or if you'd like us to look into your account further, feel free to send an email on over to help@moz.com and we'll be happy to take a look!

        Thanks so much for trying Moz Pro and we hope to see you back one day! 😄

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post
        • Refund From MOZ for Cancelled Account-How To Get Refund, Phone Number for MOZ Corporate Office?
          meghanpahinui
          meghanpahinui
          0
          2
          97

        • I have subscribed for 1 month free Moz trial account. i need to delete my account permanently
          tawnycase
          tawnycase
          0
          2
          135

        • Account Cancellation - What happens to historical data?
          JoeMangum
          JoeMangum
          0
          3
          101

        • I created a trial account and forgot to cancel it. I am a student and have just had a direct debit of £100 from my account.
          fongfo
          fongfo
          0
          3
          345

        • Cancel my PRO account and process refund, please
          DirkC
          DirkC
          0
          2
          609

        • I'd like to "pause" my account for a few months without canceling it. Is there a way to do so?
          Abe_Schmidt
          Abe_Schmidt
          0
          2
          178

        • I'm not canceling my MOZ subscription, but just so I know: if I want to cancel my MOZ subscription, can I do this per month, or per year?
          Cyrus-Shepard
          Cyrus-Shepard
          0
          2
          628

        • How to cancel?
          JoelDay
          JoelDay
          0
          3
          145

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy