Are Pro plan users limited to a 3 report limit in open site explorer?

[bitedigital]

I have Pro Plan but get a 3 report limit for the day when exporting from open site explorer:

1. Login
2. Run a report in open site explorer
3. Click 'Send as CSV'
4. Message shows: Your export has been started and will be emailed to you in 5 - 10 minutes.
5. email arrives
6. Link takes me to a HTML message:
   You've been busy! Looks like you've hit your 3 report limit for the day. Login or register for a free account to get unlimited reports with data on 5x more links!

I thought I could use this unlimited?

[KeriMorgret]

This sounds like it might be a bug. The best way to get an answer for this particular question is to email help@seomoz.org and they'll get back to you right away. There were some upgrades and changes made recently that could be the cause of this problem.