"5XX (Server Error)" - How can I fix this?

[RocketStats]

Hey Mozers!

Moz Crawl tells me I am having an issue with my Wordpress category - it is returning a 5XX error and i'm not sure why? Can anyone help me determine the issue?

Crawl Issues and Notices for:

http://www.refusedcarfinance.com/news/category/news

We found 1 crawler issue(s) for this page.

High Priority Issues

1

5XX (Server Error)

5XX errors (e.g., a 503 Service Unavailable error) are shown when a valid request was made by the client, but the server failed to complete the request. This can indicate a problem with the server, and should be investigated and fixed.

[moz_support]

Hi there! Sorry to hear you're having trouble.

Our crawl error guide is a great place to start to find more information. You might consider running a Crawl Test on the site to validate the error, as it could possibly have been a temporary issue. If you're still seeing the error crop up, it probably warrants additional investigation.

Usually a 5XX error means an issue on your server, so you might wish to inquire with your web dev about the cause. If you're still not sure what to do, the Q&A forum is generally a great place to look for ideas in resolving some of these issues. Here are some articles that might help:

https://moz.com/community/q/issue-5xx-server-error

https://moz.com/community/q/thousands-of-503-errors

[Maria_T_Andrews]

Hi,

My Search Console account showing 2k Server Errors for both Desktop & Smartphone. I'm confused why it is showing these errors, as when I open these URLs on Desktop as well as on Mobile browser they are working fine.

What does that mean, do I need to work on it? and How? is there any problem with Google Crawling? Is Google cannot crawl these pages?

If the URL is opening and not showing any error it means The URL is fine? Can I ignore the Search Console error?

Is there any issue with server-side rendering? Please help me as I want to fix this ASAP.

Awaiting help on this!

[bethftroya]

Hi Maria,

I'm also facing the same issue. Can you guide me how to resolve it because your issue is old I think till now you got a solution. I'm also facing issue on my Page URL. I'm waiting for your response as I also have android gaming blog so may be your solution work for me.

[GFD_Chris]

Good question! I've seen this happen with a few clients.

Here is my process for reviewing 5xx errors:

1. Manually check a handful of reported 5xx URLs and note their status codes. Often times upon manual inspection, you'll often find that these pages return different status codes (200, 4xx).
2. Perform a crawl using Screaming Frog and watch the "Status Codes" report. Watch to see if URL go from getting crawled as 200 to 5xx status codes.
3. If this is the case, the issue might that your hosting can't handle the requests getting sent to your site. If not and your URLs are getting reported as 200, it might been a temporary status the crawler found.
4. If possible, check your log files to see if Googlebot is returning a large number of 5xx errors.

Overall, if you only find a few 5xx errors in Search Console and your log files but don't find them in when you crawl the site, you're probably OK. However, if a crawl consistently reveals them or you see a large number in your log files then it's a high priority item to flag to your developers. You may need to consider upgrading your hosting or rolling back any recent development changes that were made. Definitely lean on your developer's insights here.

[asim21]

My Search Console account showing 2k Server Errors for both Desktop & Smartphone. I'm confused why it is showing these errors, as when I open these URLs on Desktop as well as on Mobile browser they are working fine.

What does that mean, do I need to work on it? and How? is there any problem with Google Crawling? Is Google cannot crawl these pages?

If the URL is opening and not showing any error it means The URL is fine? Can I ignore the Search Console error?

[JohnCMacias]

5XX (Server Error) 5XX errors (e.g., a 503 Service Unavailable error) are shown when a valid request was made by the client, but the server failed to complete the request. This can indicate a problem with the server, and should be investigated and fixed.

Usually a 5XX error means an issue on your server, so you might wish to inquire with your web dev about the cause. If you're still not sure what to do, the Q&A forum is generally a great place to look for ideas in resolving some of these issues. Here are articles that might help:  best gaming laptop for sims 4

[ffati.g]

Same happened to me here!