Argh! My posts are disappearing.

[EGOL]

I've had three carefully written posts disappear in the past day or so.  I push the button to "post response" and get a blank screen.  Gone.

[Christy-Correll]

Hi EGOL, I am very sorry about this. This is aggravating for sure -- especially as detailed and thoughtfully crafted as your responses are!! We have not received any other reports of this happening with more frequency than usual this week (we being the community team) and I can't seem to reproduce the issue. I do hope other community members will comment on this thread if they are also experiencing this problem. Thanks so much for letting us know about this!

In the meantime, I'll see if the help team has received similar reports, ask the community team to stay on top of this, and of course request that this bug be zapped asap if the issue is able to be reproduced or otherwise verified as a bug. As a stopgap measure, have you tried selecting all and copying your responses before hitting "post response"? That way, if you get a blank screen, you can just paste your carefully written response into a new field (or even into a notetaking app for safe keeping.

Again, I am so sorry for the inconvenience and aggravation this issue is causing you, and thank you for letting us know about it.

Thanks so much for your patience, EGOL!

Christy

[EGOL]

I sometimes copy my response, but I have bad luck and don't do it at the right time.

BTW.... I was using Firefox 42.0 if that is useful.

[MattRoney]

We think we've found the issue, and are trying to push a fix today. I'll update here when I'm given the word, so let me know if you still see this afterward.

[MattRoney]

Alright, a fix has been deployed. Again, please let us know in this thread if this issue keeps coming up.

[EGOL]

Thank you!