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    4. 804 HTTPS (SSL) error

    804 HTTPS (SSL) error

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    • Joelgaslin
      Joelgaslin last edited by

      Same problem here. I use Godaddy Managed Wordpress and Godaddy told me yesterday that it was my Woocommerce plug-in causing the problem. Not sure about those Godaddy peeps sometimes, it seems clear from this thread that it's actually Moz.....

      1 Reply Last reply Reply Quote 2
      • enkode
        enkode last edited by

        Same Problem, using SiteGround with CloudFlare and SSL. My decision to choose between aHrefs and Moz just got very easy. Moz cannot crawl http://tcorcalc.com and aHrefs can.

        1 Reply Last reply Reply Quote 0
        • E_Jameson
          E_Jameson @DavidLee last edited by

          Can you explain a bit more? I am also using GoDaddy Managed hosting for WP.

          1 Reply Last reply Reply Quote 0
          • E_Jameson
            E_Jameson last edited by

            Are there any updates to this conversation? We are close to renewal and I need to know if I should be looking elsewhere for my stats. I don't want to, but I need a solution that works.

            1 Reply Last reply Reply Quote 0
            • mattbivons
              mattbivons last edited by

              Any update on this issue? We are seeing the same issue with www.vaycayhero.com

              1 Reply Last reply Reply Quote 0
              • DavisKelinLaw
                DavisKelinLaw @dsmolinski last edited by

                Has this been fixed? I am also receiving a 804 Error code.

                1 Reply Last reply Reply Quote 2
                • RoaldmyT
                  RoaldmyT last edited by

                  We have the same problem at https://mytomorrows.com , we can't turn the SNI off and would like to use SEOMoz.

                  Does someone knows if other tools have the issue? Otherwise we need to look elsewhere unfortunately.

                  1 Reply Last reply Reply Quote 0
                  • matthewnmartin
                    matthewnmartin last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • matthewnmartin
                      matthewnmartin last edited by

                      For what is worth, we have several sites with Godaddy Manage Wordpress and SSL certificates installed on them that having this issue.

                      Godaddy's Manage Wordpress does not allow for a dedicated IP. We would have to change over 30 websites to a new server with CPanel. This opens a whole new can of worms for us and is a road I don't want to go down if I can avoid it. Also, Godaddy quoted me $600 per dedicated IP.

                      My question is this:

                      Is the 804 Error actually effecting SEO?

                      Is the error preventing MOZ from being able to report rankings? (I'm on a team and not familiar with that aspect)

                      Can we fix this somehow with a CDN? (we use MaxCDN)

                      1 Reply Last reply Reply Quote 1
                      • hubtech
                        hubtech @EdShull last edited by

                        Add WPEngine to that list using SNI.

                        1 Reply Last reply Reply Quote 2
                        • jon.white
                          jon.white last edited by

                          Hey all - I have an update here - https://moz.com/community/q/moz-pro-our-web-crawler-and-sites-that-use-sni

                          Thanks to everyone who has been patient on this.  We are close to a fix.

                          a_w00kie 1 Reply Last reply Reply Quote -1
                          • seo_plus
                            seo_plus last edited by

                            still waiting...

                            1 Reply Last reply Reply Quote 2
                            • Senson
                              Senson last edited by

                              I see that Jon updated the other thread with some info on the 16th of September. It seems like its being worked on, but that its not released in beta yet (from my understanding of what Jon writes on the other thread).

                              It would be helpful if Moz gave us something about their timeframe for this. With Google Chrome already displaying the exclamation mark for sites without SSL - and soon displaying a warning next to the exclamation mark - a lot of sites are moving to start using SSL - and most of them will be using SNI.

                              Its already a problem for a lot of the sites that I monitor. So its starting to become a serious pain point, and it will only get worse.

                              1 Reply Last reply Reply Quote 1
                              • a_w00kie
                                a_w00kie @jon.white last edited by

                                This post is deleted!
                                1 Reply Last reply Reply Quote 0
                                • Webcomunicaciones
                                  Webcomunicaciones last edited by

                                  Same issue.... Moz+CloudFlare SSL = Error 804

                                  1 Reply Last reply Reply Quote 0
                                  • FocusCura
                                    FocusCura last edited by

                                    We're experiencing the same issue. Any update?

                                    1 Reply Last reply Reply Quote 0
                                    • a_w00kie
                                      a_w00kie last edited by

                                      Yep it's 2017 and Moz still doesnt support SNI 😞

                                      We're re-writing our crawler and thanks for your patience.

                                      1 Reply Last reply Reply Quote 0
                                      • chill986
                                        chill986 last edited by

                                        I am having the same problem on one of my campaigns - The site is on WP-Engine, and the campaign has been in place since November with SSL, and with no prior issues with an 804 error until this most recent crawl.   Help!?

                                        1 Reply Last reply Reply Quote 1
                                        • griffinassoc
                                          griffinassoc last edited by

                                          Is there any news on this? It looks like a year's old issue that Moz still hasn't fixed. WTF? These errors are preventing our clients' sites from being scanned and diminishing the value of our subscriptions. Boooooo!

                                          jon.white 1 Reply Last reply Reply Quote 2
                                          • jon.white
                                            jon.white @griffinassoc last edited by

                                            Hello!  Can you confirm the email address you use to sign into Moz? I can check your status with the beta.

                                            chill986 AdroitLogic 2 Replies Last reply Reply Quote 0
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