804 HTTPS (SSL) error

[carlhoerberg]

Ridiculous that SNI still isn't supported. All sites behind CloudFlare, CloudFront etc. are uncrawable by Moz right now. All browsers except IE on Windows XP and the default browser in Android 2.0 supports SNI. A dedicated IP on CloudFront is $600, a non option for just Moz to be able to crawl.

[JohnRC]

It's been a year now since this was posted, and I'm sure this isn't the only thread and support ticket to bring this to Moz' attention.

How long is this going to take to resolve? What stupid product costs $100/month (minimum) and doesn't support modern browser and SSL standards? Oh wait, I guess that's why I'm responding to this.

[smokeylemon]

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[rootsalad]

Same trouble here with Gandi SSL with Varnish.

[MatteoD]

Same problem. Isn't Moz going to fix this problem?

[Senson]

This should be fixed asap.

[Joelgaslin]

Same problem here. I use Godaddy Managed Wordpress and Godaddy told me yesterday that it was my Woocommerce plug-in causing the problem. Not sure about those Godaddy peeps sometimes, it seems clear from this thread that it's actually Moz.....

[enkode]

Same Problem, using SiteGround with CloudFlare and SSL. My decision to choose between aHrefs and Moz just got very easy. Moz cannot crawl http://tcorcalc.com and aHrefs can.

[E_Jameson]

Can you explain a bit more? I am also using GoDaddy Managed hosting for WP.

[E_Jameson]

Are there any updates to this conversation? We are close to renewal and I need to know if I should be looking elsewhere for my stats. I don't want to, but I need a solution that works.

[mattbivons]

Any update on this issue? We are seeing the same issue with www.vaycayhero.com

[DavisKelinLaw]

Has this been fixed? I am also receiving a 804 Error code.

[RoaldmyT]

We have the same problem at https://mytomorrows.com , we can't turn the SNI off and would like to use SEOMoz.

Does someone knows if other tools have the issue? Otherwise we need to look elsewhere unfortunately.

[matthewnmartin]

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[matthewnmartin]

For what is worth, we have several sites with Godaddy Manage Wordpress and SSL certificates installed on them that having this issue.

Godaddy's Manage Wordpress does not allow for a dedicated IP. We would have to change over 30 websites to a new server with CPanel. This opens a whole new can of worms for us and is a road I don't want to go down if I can avoid it. Also, Godaddy quoted me $600 per dedicated IP.

My question is this:

Is the 804 Error actually effecting SEO?

Is the error preventing MOZ from being able to report rankings? (I'm on a team and not familiar with that aspect)

Can we fix this somehow with a CDN? (we use MaxCDN)

[hubtech]

Add WPEngine to that list using SNI.

[jon.white]

Hey all - I have an update here - https://moz.com/community/q/moz-pro-our-web-crawler-and-sites-that-use-sni

Thanks to everyone who has been patient on this.  We are close to a fix.

[seo_plus]

still waiting...

[Senson]

I see that Jon updated the other thread with some info on the 16th of September. It seems like its being worked on, but that its not released in beta yet (from my understanding of what Jon writes on the other thread).

It would be helpful if Moz gave us something about their timeframe for this. With Google Chrome already displaying the exclamation mark for sites without SSL - and soon displaying a warning next to the exclamation mark - a lot of sites are moving to start using SSL - and most of them will be using SNI.

Its already a problem for a lot of the sites that I monitor. So its starting to become a serious pain point, and it will only get worse.

[a_w00kie]

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