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    4. 804 HTTPS (SSL) error

    804 HTTPS (SSL) error

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    • RoaldmyT
      RoaldmyT last edited by

      We have the same problem at https://mytomorrows.com , we can't turn the SNI off and would like to use SEOMoz.

      Does someone knows if other tools have the issue? Otherwise we need to look elsewhere unfortunately.

      1 Reply Last reply Reply Quote 0
      • matthewnmartin
        matthewnmartin last edited by

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • matthewnmartin
          matthewnmartin last edited by

          For what is worth, we have several sites with Godaddy Manage Wordpress and SSL certificates installed on them that having this issue.

          Godaddy's Manage Wordpress does not allow for a dedicated IP. We would have to change over 30 websites to a new server with CPanel. This opens a whole new can of worms for us and is a road I don't want to go down if I can avoid it. Also, Godaddy quoted me $600 per dedicated IP.

          My question is this:

          Is the 804 Error actually effecting SEO?

          Is the error preventing MOZ from being able to report rankings? (I'm on a team and not familiar with that aspect)

          Can we fix this somehow with a CDN? (we use MaxCDN)

          1 Reply Last reply Reply Quote 1
          • hubtech
            hubtech @EdShull last edited by

            Add WPEngine to that list using SNI.

            1 Reply Last reply Reply Quote 2
            • jon.white
              jon.white last edited by

              Hey all - I have an update here - https://moz.com/community/q/moz-pro-our-web-crawler-and-sites-that-use-sni

              Thanks to everyone who has been patient on this.  We are close to a fix.

              a_w00kie 1 Reply Last reply Reply Quote -1
              • seo_plus
                seo_plus last edited by

                still waiting...

                1 Reply Last reply Reply Quote 2
                • Senson
                  Senson last edited by

                  I see that Jon updated the other thread with some info on the 16th of September. It seems like its being worked on, but that its not released in beta yet (from my understanding of what Jon writes on the other thread).

                  It would be helpful if Moz gave us something about their timeframe for this. With Google Chrome already displaying the exclamation mark for sites without SSL - and soon displaying a warning next to the exclamation mark - a lot of sites are moving to start using SSL - and most of them will be using SNI.

                  Its already a problem for a lot of the sites that I monitor. So its starting to become a serious pain point, and it will only get worse.

                  1 Reply Last reply Reply Quote 1
                  • a_w00kie
                    a_w00kie @jon.white last edited by

                    This post is deleted!
                    1 Reply Last reply Reply Quote 0
                    • Webcomunicaciones
                      Webcomunicaciones last edited by

                      Same issue.... Moz+CloudFlare SSL = Error 804

                      1 Reply Last reply Reply Quote 0
                      • FocusCura
                        FocusCura last edited by

                        We're experiencing the same issue. Any update?

                        1 Reply Last reply Reply Quote 0
                        • a_w00kie
                          a_w00kie last edited by

                          Yep it's 2017 and Moz still doesnt support SNI 😞

                          We're re-writing our crawler and thanks for your patience.

                          1 Reply Last reply Reply Quote 0
                          • chill986
                            chill986 last edited by

                            I am having the same problem on one of my campaigns - The site is on WP-Engine, and the campaign has been in place since November with SSL, and with no prior issues with an 804 error until this most recent crawl.   Help!?

                            1 Reply Last reply Reply Quote 1
                            • griffinassoc
                              griffinassoc last edited by

                              Is there any news on this? It looks like a year's old issue that Moz still hasn't fixed. WTF? These errors are preventing our clients' sites from being scanned and diminishing the value of our subscriptions. Boooooo!

                              jon.white 1 Reply Last reply Reply Quote 2
                              • jon.white
                                jon.white @griffinassoc last edited by

                                Hello!  Can you confirm the email address you use to sign into Moz? I can check your status with the beta.

                                chill986 AdroitLogic 2 Replies Last reply Reply Quote 0
                                • griffinassoc
                                  griffinassoc last edited by

                                  It's ddabney@griffinassoc.com

                                  jon.white 1 Reply Last reply Reply Quote 0
                                  • chill986
                                    chill986 @jon.white last edited by

                                    And mine is chill986@gmail.com

                                    jon.white 1 Reply Last reply Reply Quote 0
                                    • AdroitLogic
                                      AdroitLogic @jon.white last edited by

                                      Jon, can you help move us to the beta? moz@adroitlogic.com

                                      AdroitLogic 1 Reply Last reply Reply Quote 0
                                      • jon.white
                                        jon.white @chill986 last edited by

                                        Hey! I have added you into the next beta cohort - you should see data appear for your campaign in the next week or so - thank you!

                                        chill986 1 Reply Last reply Reply Quote 0
                                        • jon.white
                                          jon.white @griffinassoc last edited by

                                          Hey! I have added you into the next beta cohort - you should see data appear for your campaign in the next week or so - thank you!

                                          philipthomas 1 Reply Last reply Reply Quote 0
                                          • AdroitLogic
                                            AdroitLogic @AdroitLogic last edited by

                                            Jon, can you add us as well for the beta please?

                                            1 Reply Last reply Reply Quote 0
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