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    4. 804 HTTPS (SSL) error

    804 HTTPS (SSL) error

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    • JohnRC
      JohnRC last edited by

      It's been a year now since this was posted, and I'm sure this isn't the only thread and support ticket to bring this to Moz' attention.

      How long is this going to take to resolve? What stupid product costs $100/month (minimum) and doesn't support modern browser and SSL standards? Oh wait, I guess that's why I'm responding to this.

      1 Reply Last reply Reply Quote 1
      • smokeylemon
        smokeylemon @jameskais last edited by

        This post is deleted!
        1 Reply Last reply Reply Quote 0
        • rootsalad
          rootsalad last edited by

          Same trouble here with Gandi SSL with Varnish.

          1 Reply Last reply Reply Quote 0
          • MatteoD
            MatteoD last edited by

            Same problem. Isn't Moz going to fix this problem?

            1 Reply Last reply Reply Quote 0
            • Senson
              Senson last edited by

              This should be fixed asap.

              1 Reply Last reply Reply Quote 2
              • Joelgaslin
                Joelgaslin last edited by

                Same problem here. I use Godaddy Managed Wordpress and Godaddy told me yesterday that it was my Woocommerce plug-in causing the problem. Not sure about those Godaddy peeps sometimes, it seems clear from this thread that it's actually Moz.....

                1 Reply Last reply Reply Quote 2
                • enkode
                  enkode last edited by

                  Same Problem, using SiteGround with CloudFlare and SSL. My decision to choose between aHrefs and Moz just got very easy. Moz cannot crawl http://tcorcalc.com and aHrefs can.

                  1 Reply Last reply Reply Quote 0
                  • E_Jameson
                    E_Jameson @DavidLee last edited by

                    Can you explain a bit more? I am also using GoDaddy Managed hosting for WP.

                    1 Reply Last reply Reply Quote 0
                    • E_Jameson
                      E_Jameson last edited by

                      Are there any updates to this conversation? We are close to renewal and I need to know if I should be looking elsewhere for my stats. I don't want to, but I need a solution that works.

                      1 Reply Last reply Reply Quote 0
                      • mattbivons
                        mattbivons last edited by

                        Any update on this issue? We are seeing the same issue with www.vaycayhero.com

                        1 Reply Last reply Reply Quote 0
                        • DavisKelinLaw
                          DavisKelinLaw @dsmolinski last edited by

                          Has this been fixed? I am also receiving a 804 Error code.

                          1 Reply Last reply Reply Quote 2
                          • RoaldmyT
                            RoaldmyT last edited by

                            We have the same problem at https://mytomorrows.com , we can't turn the SNI off and would like to use SEOMoz.

                            Does someone knows if other tools have the issue? Otherwise we need to look elsewhere unfortunately.

                            1 Reply Last reply Reply Quote 0
                            • matthewnmartin
                              matthewnmartin last edited by

                              This post is deleted!
                              1 Reply Last reply Reply Quote 0
                              • matthewnmartin
                                matthewnmartin last edited by

                                For what is worth, we have several sites with Godaddy Manage Wordpress and SSL certificates installed on them that having this issue.

                                Godaddy's Manage Wordpress does not allow for a dedicated IP. We would have to change over 30 websites to a new server with CPanel. This opens a whole new can of worms for us and is a road I don't want to go down if I can avoid it. Also, Godaddy quoted me $600 per dedicated IP.

                                My question is this:

                                Is the 804 Error actually effecting SEO?

                                Is the error preventing MOZ from being able to report rankings? (I'm on a team and not familiar with that aspect)

                                Can we fix this somehow with a CDN? (we use MaxCDN)

                                1 Reply Last reply Reply Quote 1
                                • hubtech
                                  hubtech @EdShull last edited by

                                  Add WPEngine to that list using SNI.

                                  1 Reply Last reply Reply Quote 2
                                  • jon.white
                                    jon.white last edited by

                                    Hey all - I have an update here - https://moz.com/community/q/moz-pro-our-web-crawler-and-sites-that-use-sni

                                    Thanks to everyone who has been patient on this.  We are close to a fix.

                                    a_w00kie 1 Reply Last reply Reply Quote -1
                                    • seo_plus
                                      seo_plus last edited by

                                      still waiting...

                                      1 Reply Last reply Reply Quote 2
                                      • Senson
                                        Senson last edited by

                                        I see that Jon updated the other thread with some info on the 16th of September. It seems like its being worked on, but that its not released in beta yet (from my understanding of what Jon writes on the other thread).

                                        It would be helpful if Moz gave us something about their timeframe for this. With Google Chrome already displaying the exclamation mark for sites without SSL - and soon displaying a warning next to the exclamation mark - a lot of sites are moving to start using SSL - and most of them will be using SNI.

                                        Its already a problem for a lot of the sites that I monitor. So its starting to become a serious pain point, and it will only get worse.

                                        1 Reply Last reply Reply Quote 1
                                        • a_w00kie
                                          a_w00kie @jon.white last edited by

                                          This post is deleted!
                                          1 Reply Last reply Reply Quote 0
                                          • Webcomunicaciones
                                            Webcomunicaciones last edited by

                                            Same issue.... Moz+CloudFlare SSL = Error 804

                                            1 Reply Last reply Reply Quote 0
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