Bugs in my account

[IPIM]

hi,

When I click on "on-page optimisation" there are many pages being tracked for the wrong keyword, so I go to "add and manage page grades" and delete them but when I return to the "on-page optimisation" section they are still being tracked.

I spoke to support on chat and they said it may take a day or two for these pages to disappear (really? why?) and if i log out and back in they should go, its now been over a week and the pages are still being tracked.

issue number 2

when i click on "landing pages" our brand keywords are showing 0% for estimated traffic share even though these are heavily searched organic terms that we know for a fact are driving traffic (they receive thousands of searches and clicks per month on ppc)

Again I spoke to your support team on chat and they said this doesnt look right and i should contact support.

anyone seeing similar isues

[Laurean]

Issue 1
The pages in "on page optimization" are based on your recent crawl report... and will refresh on the next crawl... usually within a week.  Also, don't forget to update your sitemap.xml if you add/delete pages (if it's not done automatically).

Issue 2
Pretty sure that's reporting on organic traffic... which is not to be confused with PPC.

[IPIM]

Issue 1 - I clearly state in my OP that I have waited over a week and the issue remains, the site has been re-crawled

Issue 2 - Im not referring to PPC traffic, I am merely stating that these terms should not be reading 0% because I know for a fact that they do generate organic traffic

Support has confirmed that both of these issues are in fact a problem, but so far have not fixed them or responded.=

Thanks

[SamWeber]

Hi there,

This is currently being addressed in the support ticket you created so we'll continue the conversation there. Thanks!