PDF Report Generation Lag

[Summa_Education]

Hello,

I've attempted to generate a PDF Report several times, however I consistently get stuck on the "PDF generation in progress" and nothing happens, even after over an hour of waiting. Please advise.

Thank you,
Maureen

lG0XgxH

[randfish]

Hi Maureen - sadly, I suspect this has to do with the DDoS attacks we've been facing all weekend (and we're still recovering). A piece published in the NYTimes (http://bits.blogs.nytimes.com/2014/06/19/tally-of-cyber-extortion-attacks-on-tech-companies-grows/) apparently enraged the attackers and they hit us very hard all through Friday-Sunday.

I believe the PDF report export should be working very soon. If it isn't by tonight, please email our help team - help@moz.com - and they can assist.