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    • Eteach_Marketing
      Eteach_Marketing last edited by

      Hi there, I'm having issues with my Google Analytics / Facebook etc accounts constantly losing connection. How can I resolve this?

      1 Reply Last reply Reply Quote 0
      • Khem_Raj7
        Khem_Raj7 last edited by

        It happens with me as well.

        Abe_Schmidt 1 Reply Last reply Reply Quote 0
        • bamcreative
          bamcreative last edited by

          We have also been having this problem for some time now, though it appears to have stopped for a while.

          It seems that the shift to Analytics from Pro has caused some issues with the API token validation from Google.

          Having gone backwards and forwards with emails to Moz crew, I was finally directed to the Google Analytics validation link, where I was able to cancel the validation for Moz, then reapply for it from the Campaign Settings.

          It seems to have had some problems with authorisation initially, but that appears to have stopped.

          I hope this helps some.

          1 Reply Last reply Reply Quote 0
          • Abe_Schmidt
            Abe_Schmidt @Khem_Raj7 last edited by

            Hello Khem, sorry for your trouble with Google Anlytics syncing properly with Moz.  If you can write in to help@Moz.com, ask for Abe and provide the name of your effected campaigns and email address on your Moz account, I will fix that right up for you!

            1 Reply Last reply Reply Quote 0
            • Abe_Schmidt
              Abe_Schmidt last edited by

              Hello, I apologize for the trouble you are experiencing with your connection to GA in your campaigns.  If you can write in to help@Moz.com, ask for Abe and provide the name of your effected campaigns and email address on your Moz account, I will run a fix that should take care of this quickly 🙂

              1 Reply Last reply Reply Quote 0
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