Problems with Pro-Account

[Infantdebil]

Hi, choosed the pro Account to download Excel files out of my "followerwonk" Twitter Analytics but he still ask me to sign in with Twitter (what I already am) and want me to sell another pro Account (what I already have).

Tried to empty the Browser cache and closing and restarting but nothing works. Who can help?

Thanks, Paul

[Abe_Schmidt]

Hello Paul, sorry that you are having trouble using Followerwonk! This is easily fixed by logging out of Moz, clearing cache and cookies and trying again. Another fix would be switching browsers. I hope this helps!

[Christy-Correll]

Paul, did that work for you?