Branded email notifications

[SCW]

Hi there MOZ!

Is it possible white label or brand the email notifications as related to scheduled Custom Reports?

Currently, they arrive with MOZ branding. Of course when the report is viewed it has my company branding, but I am looking for a seamless branding approach to deliver to clients.

Thanks!

Dino

[NicciHerron]

Hi Dino,

While most of our plans do offer white labeled reports, unfortunately, right now we do not have a way to white label or brand email notifications. However, if this is something that you are interested as having as an option, I would suggest submitting a feature request to put it on our radar. Here is the link to our Feature Request Forum, https://seomoz.zendesk.com/forums/293194-seomoz-pro-feature-requests.

Best,

Nicci Herron

[SCW]

Hi Nicci,

Will do.

Thank you!

Dino

[SCW]

Hi Nicci,

Has there been any progress in this area? I can imagine that it would be too difficult to implement, and I know there are many of us mozers who are eagerly awaiting this feature

Thanks!

Dino

[NicciHerron]

Hi Dino,

To tell the truth, I'm really not sure. I haven't followed up since my day volunteering with the help team but, I will send an email now to check for you. Thank you so much for staying on top of this. Our customers really do help drive us towards progress and improvement.

Best,

Nicci

[SCW]

Hi Nicci,

I am going to continue pestering you... via the "squeaky wheel" approach

The ability to white label email notifications of new reports is an extremely important component in our quest to achieve consistent and seamless branding for our agency.

As it stands now, we have two options:

a.) Download the white-labeled reports and send to the clients on a one-by-one basis. This approach is not efficient or cost-effective.

b.) User MOZ's automated system which includes MOZ's branding in the outgoing email to the client.

It seems to me, that it would not be a huge deal for your coding team to make this happen for us (your valued Pro customers).

Please pass this along to the powers that be.

Thank you!!!

[KeriMorgret]

I wanted to add a couple of comments from personal experience from a previous job I had. There are various levels of white labeling, and it can be a bit tricky to get it so that it either shows that it's coming from your domain, or from a domain that's not associated with Moz (and using a private registration for WHOIS in case the client looks at the full headers to see where things are coming from, looks that up, etc.).

I'll let Nicci respond when she has a response back from the development team, but I would like to second making sure that you've put this in our feature request forum at the URL that she gave. That's the place where we gather feature requests, see comments from other users on the request, and use it to help prioritize the features. That's the best place to be squeaky!

[SCW]

Hi Keri,

Thank you for the sharing your thoughts Yep. I realize there would be a few hurdles to jump, but I figured a talented team of devs like yours could find a solution without too much pain. I am pretty sure I did leave a feature request regarding this issue quite some time ago.

Thanks again!

[JoelDay]

Hey,

There are definitely a lot of hurdles included when trying to make an email COMPLETELY white labeled.

The best place for you to post about this is here:
https://seomoz.zendesk.com/forums/293194-Moz-Feature-Requests

If you posted there previously you may want to update your thread to continue the conversation with my product team.

Thanks!
Joel.