Moz tools are returning "url is inaccessible"

[livinghouse]

Hello Dave,

I have done another DNS check (link attached) and the DNS issue seems to be resolved but I still cannot use the on page grader tool, which still gives a url is not accessible message. http://dnscheck.pingdom.com/?domain=livinghouse.co.uk

Do you have any other ideas of what could be the issue.

Any help would be very much appreciated.

Thanks

Giles

[DavidLee]

Hi Giles

I will have our engineers take a look and should have a response within 24 hours.

Talk to you soon!

[livinghouse]

Hello David,

Any luck with your engineers.

Also the server people asked this question "I suggest that kindly contact your software application provider and ask them the exact requirement to run the software"

So far the server people are not being particularly helpful?

Thanks

Giles

[DavidLee]

Hi Giles

We're running into being blocked by a few DNS providers and our engineers are reaching out to try and find out why we are not able to get through. I hope to have an update very soon!

[livinghouse]

Thanks for your help.

Giles

[livinghouse]

Hello Dave,

All sorted, finally after much prompting the server people decided to have a look and the configuration set up had changed. Now working.

Thanks for your effort

Giles

[DavidLee]

Awesome Giles!

Cheers

[Hubertus]

Hallo David,

I'am experiencing a similar problem with www.dinamo.de / http://www.dinamo.de

Pingdom shows insignificant errors:

http://dnscheck.pingdom.com/?domain=www.dinamo.de×tamp=1404969988&view=1

Can you please look into it on your side?

Thank you in advance

[DavidLee]

Hi Huburtus

Sorry to hear you are running into similar issues. Would you be able to contact your ISP and make sure they are not blocking our public IP 54.188.112.170?

Hope this helps

[taufinrusli]

Hi David,

My website, http://lifeforcehub.com/, is having the same issue where the url is inaccessible. Is there any update on your public IP as I will ask my ISP to unblock your public IP

Thanks