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    4. Moz tools are returning "url is inaccessible"

    Moz tools are returning "url is inaccessible"

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    • livinghouse
      livinghouse @BlueprintMarketing last edited by

      Thanks thomas

      1 Reply Last reply Reply Quote 0
      • livinghouse
        livinghouse @DavidLee last edited by

        Thanks Dave I will look in that direction and let you know giles

        livinghouse 1 Reply Last reply Reply Quote 0
        • livinghouse
          livinghouse @livinghouse last edited by

          Hello Dave,

          I have done another DNS check (link attached) and the DNS issue seems to be resolved but I still cannot use the on page grader tool, which still gives a url is not accessible message. http://dnscheck.pingdom.com/?domain=livinghouse.co.uk

          Do you have any other ideas of what could be the issue.

          Any help would be very much appreciated.

          Thanks

          Giles

          1 Reply Last reply Reply Quote 0
          • DavidLee
            DavidLee last edited by

            Hi Giles

            I will have our engineers take a look and should have a response within 24 hours.

            Talk to you soon!

            livinghouse 1 Reply Last reply Reply Quote 0
            • livinghouse
              livinghouse @DavidLee last edited by

              Hello David,

              Any luck with your engineers.

              Also the server people asked this question "I suggest that kindly contact your software application provider and ask them the exact requirement to run the software"

              So far the server people are not being particularly helpful?

              Thanks

              Giles

              1 Reply Last reply Reply Quote 0
              • DavidLee
                DavidLee last edited by

                Hi Giles

                We're running into being blocked by a few DNS providers and our engineers are reaching out to try and find out why we are not able to get through. I hope to have an update very soon!

                livinghouse 1 Reply Last reply Reply Quote 0
                • livinghouse
                  livinghouse @DavidLee last edited by

                  Thanks for your help.

                  Giles

                  livinghouse 1 Reply Last reply Reply Quote 0
                  • livinghouse
                    livinghouse @livinghouse last edited by

                    Hello Dave,

                    All sorted, finally after much prompting the server people decided to have a look and the configuration set up had changed. Now working.

                    Thanks for your effort

                    Giles

                    1 Reply Last reply Reply Quote 0
                    • DavidLee
                      DavidLee last edited by

                      Awesome Giles!

                      Cheers 🙂

                      1 Reply Last reply Reply Quote 0
                      • Hubertus
                        Hubertus last edited by

                        Hallo David,

                        I'am experiencing a similar problem with www.dinamo.de / http://www.dinamo.de

                        Pingdom shows insignificant errors:

                        http://dnscheck.pingdom.com/?domain=www.dinamo.de×tamp=1404969988&view=1

                        Can you please look into it on your side?

                        Thank you in advance

                        1 Reply Last reply Reply Quote 0
                        • DavidLee
                          DavidLee last edited by

                          Hi Huburtus

                          Sorry to hear you are running into similar issues. Would you be able to contact your ISP and make sure they are not blocking our public IP 54.188.112.170?

                          Hope this helps

                          1 Reply Last reply Reply Quote 0
                          • taufinrusli
                            taufinrusli last edited by

                            Hi David,

                            My website, http://lifeforcehub.com/, is having the same issue where the url is inaccessible. Is there any update on your public IP as I will ask my ISP to unblock your public IP

                            Thanks

                            1 Reply Last reply Reply Quote 0
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