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    4. Everything is empty, no stats displayed for 3 days. How long it takes for data to appear?

    Everything is empty, no stats displayed for 3 days. How long it takes for data to appear?

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    • romanr
      romanr last edited by

      Everything in my Moz Analytics campaign is empty. Shows either "-" or "0".

      How long does it take for some data to appear?

      3 days ago I have set up the Campaign, connected Google Analytics, Set up keywords, etc.

      Every day I receive 4 copies of same identical email from Moz, "New Crawl Complete for ..." I go to moz analytics and nothing has changed. Still zeroes and no data.

      So Moz Analytics doesn't do anything, doesn't show any stats, sends multiple bogus emails. Looks like moz analytics is totally broken? Not even beta quality. Yet to sign up I had to provide my credit card.

      1 Reply Last reply Reply Quote 0
      • KeriMorgret
        KeriMorgret last edited by

        Could you send an email to help@moz.com please? We can best respond to you that way with information about your specific campaign. Thank you!

        1 Reply Last reply Reply Quote 0
        • romanr
          romanr last edited by

          Will do. What is the point of having Product Support forum then?

          KeriMorgret 1 Reply Last reply Reply Quote 0
          • KeriMorgret
            KeriMorgret @romanr last edited by

            Often the questions we get are ones that other users are able to answer before a help desk employee can get to them, and this way several people can see the answer as well.

            There are sometimes downsides, such as right now when there's an individual problem that needs direct attention by the help desk. However, often the question is more like "how do I unarchive a campaign" and the question will get an answer in minutes, even at 2 in the morning Seattle time, because another user is online and able to answer.

            1 Reply Last reply Reply Quote 1
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