The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Other Questions
    4. Moz Email notice problems

    Moz Email notice problems

    Other Questions
    2 2 236
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Highland
      Highland last edited by

      Figured I'd note a couple of things the new system seems to have a problem with

      1. There's no way to globally set an unsubscribe flag. So I have to remember to uncheck it every time I post or it goes to our internal notify list. The old system had it set by default the same way but it was something you could uncheck before posting and it was next to the submit button so it was easy to remember (it's still available if you're asking a question but not if you reply). Now you have to post then click the Email Notify button. I should also note that this is unintuitive because the button next to it has an icon. It took me some time to figure out that clicking the notify button would make the check icon go away.

      2. I forgot to uncheck it today and got a notice email. However Outlook choked on it. Moz has apparently switched some to protocol-less URLs. That's fine for browsers but not so good for email and really bad for Outlook, which thinks that the URLs are local file pointers. Here's a tag, straight from the source of the email message
      295018
      I recently had to help scrub our internal emails of these things (we use CloudFront as well) but it gives our customers a better experience.

      1 Reply Last reply Reply Quote 0
      • Abe_Schmidt
        Abe_Schmidt last edited by

        Hello and thank you for the heads up! We have discovered these issues this week and our engineers are currently working on a fix. I truly apologize for the inconvenience. I will update you as soon as the fix is pushed out. Fingers crossed we can fix this quickly. If you run into any more issues like this, make sure to send these to help@moz.com so that we can create a support ticket with our engineering team.

        1 Reply Last reply Reply Quote 1
        • 1 / 1
        • First post
          Last post
        • Embed Moz
          dave.kudera
          dave.kudera
          0
          2
          21

        • DO I have a MOZ License number?
          eLab_London
          eLab_London
          1
          2
          58

        • Moz Forum email alerts freezing Outlook
          Sam.at.Moz
          Sam.at.Moz
          0
          9
          376

        • Moz reporting
          rpaiva
          rpaiva
          0
          5
          112

        • Moving site from one domain to another but don't want to lose my historic MOZ stats. Is there a simple way of doing this in Moz?
          SamWeber
          SamWeber
          0
          2
          47

        • Moz PRO vs Moz Analytics value and differences?
          DavidLee
          DavidLee
          0
          2
          640

        • Moz Analytics - Problem with GA Connection
          ChiarynMiranda
          ChiarynMiranda
          0
          3
          110

        • Moz Campaign Duplicate Content Problem
          ChiarynMiranda
          ChiarynMiranda
          0
          6
          187

        Get started with Moz Pro!

        Unlock the power of advanced SEO tools and data-driven insights.

        Start my free trial
        Products
        • Moz Pro
        • Moz Local
        • Moz API
        • Moz Data
        • STAT
        • Product Updates
        Moz Solutions
        • SMB Solutions
        • Agency Solutions
        • Enterprise Solutions
        • Digital Marketers
        Free SEO Tools
        • Domain Authority Checker
        • Link Explorer
        • Keyword Explorer
        • Competitive Research
        • Brand Authority Checker
        • Local Citation Checker
        • MozBar Extension
        • MozCast
        Resources
        • Blog
        • SEO Learning Center
        • Help Hub
        • Beginner's Guide to SEO
        • How-to Guides
        • Moz Academy
        • API Docs
        About Moz
        • About
        • Team
        • Careers
        • Contact
        Why Moz
        • Case Studies
        • Testimonials
        Get Involved
        • Become an Affiliate
        • MozCon
        • Webinars
        • Practical Marketer Series
        • MozPod
        Connect with us

        Contact the Help team

        Join our newsletter
        Moz logo
        © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
        • Accessibility
        • Terms of Use
        • Privacy