Doing Google Places for customer - best solution?

[Iumreprise]

I work at a media agency in Denmark and I'm trying to open a Google Places-account for one of our retail-customers which is to be linked to the customers AdWords-account.

I created a Places account and via bulk upload I submitted the customers 74 locations. I was then asked to verify my bulk upload, which I did.

That's two weeks ago, and I've tried to get help from our Google contact but to little avail.

Could the problem be that I am doing the places account on behalf of our customer, and thus when I am asked to verify the upload I supply my own information (contact phone and business name) rather than the customers?

Have any of you had a similar experience? Is there an alternate path I can take to solve this?

[RobertFisher]

Yes, the problem could be that you are doing it for the client. Have you submitted a bulk upload verification request (where they verify they have it). Did you follow the guidelines provided? I believe only the business owner can verify the upload:

If you are the business owner, you can verify your bulk listings if they comply with the Google Places quality guidelines. You can submit your file for verification using the bulk verification request form linked in your account. Please note that we don't respond to all requests for bulk upload verification.

This is taken from http://support.google.com/places/bin/answer.py?hl=en&answer=83312

Hope it helps.

[MiriamEllis]

Robert has given you good advice. I can only add that sometimes these things take awhile to actually go through. Patience is very important when dealing with Places. Don't forget, you can also start a thread at the Google Places Help Forum: http://www.google.com/support/forum/p/Places?hl=en

[Iumreprise]

Thank you Robert and Miriam

I did request for bulk verification. I received a mail from Google saying that they were unable to verify me as the business owner, which is true as I'm doing the places account on behalf of a customer.

I think the solution for me is to use an email adress with the customers website domain.

Thanks for the help!

[MiriamEllis]

Sounds like Robert's advice was on-target. Good luck, Jakob!