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    4. Anyone else have trouble with Open Site Explorer

    Anyone else have trouble with Open Site Explorer

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    • EricVallee34
      EricVallee34 last edited by

      Ever since the new Open Site Explorer came out, I've haven't been able to use the download feature.  It just gives me a prompt saying "No Data Received."

      Anyone else have trouble with OSE, or been able to get past this issue?

      1 Reply Last reply Reply Quote 1
      • ShaMenz
        ShaMenz last edited by

        Hi  Eric,

        The best thing to do would be to email the SEOmoz Help Team direct so that they can take a look at the issue. The email is help [at] seomoz.org

        Make sure that you give them as much information as possible, including the username that you log in with and the specific OSE search that you are trying to retrieve a report for.

        Hope that helps,

        Sha

        RyanKent 1 Reply Last reply Reply Quote 0
        • RyanKent
          RyanKent @ShaMenz last edited by

          Please also include your browser type and version.

          1 Reply Last reply Reply Quote 1
          • RobertFisher
            RobertFisher last edited by

            Think most are having issues. One thing to note is that when you switch from the tool bar to explore links, etc and click on OSE, the search field populates using 2%F in place of any /

            If you take that out and put / in, all is well. The ability to use the tool bar for links is spotty at best.

            I did report a while back and have assumed the updates along with the server issue was pushing the limits. I am sure it will get taken care of.

            EricVallee34 1 Reply Last reply Reply Quote 1
            • EricVallee34
              EricVallee34 @RobertFisher last edited by

              I'll try that; in the meantime, I've been using Yahoo to find links.

              1 Reply Last reply Reply Quote 0
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