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    Open site explorer

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    • Joseph-Green-SEO
      Joseph-Green-SEO last edited by

      "Unable to retrieve linking pages on this anchor at this time."

      This is the notice I get when trying to see links for anchor text. Can someone help?

      1 Reply Last reply Reply Quote 0
      • ChiarynMiranda
        ChiarynMiranda last edited by

        Hi Yoseph,

        I'm sorry that you are having some trouble accessing the anchor text in Open Site Explorer. This doesn't seem to be a widespread issue and I was able to access that data when I logged into your account, so this may be a cookies issue on your browser. You should definitely make sure that third-party cookies are activated in your browser (I know it seems basic, but it really does help). This is how you do this:

        Firefox: http://support.mozilla.com/en-US/kb/enabling+and+disabling+cookies Chrome: http://www.google.com/support/chrome/bin/answer.py?answer=95647

        After you enable all cookies, including third-party, and save the settings, restart your browser and log back in to the SEOmoz.org site. After that, go to opensiteexplorer.org and make sure you are logged in (it indicates if you are logged in on top of the page). You should be good to go!

        If you're still having problems, you may want to clear your cache and cookies as well. Here's how:

        Firefox: http://support.mozilla.com/en-US/kb/Clear Recent History#w_how-do-i-clear-my-history (clear at least your cache and cookies) Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95582

        After it's all cleared out, try restarting the browser again and then logging in. You should be set.

        I hope this helps! Let me know if it doesn't work.

        -Chiaryn

        1 Reply Last reply Reply Quote 0
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