The Moz Q&A Forum

    • Forum
    • Questions
    • My Q&A
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. SEO and Digital Marketing Q&A Forum
    2. Categories
    3. Other Questions
    4. Moz was unable to crawl your site on Sep 18, 2018

    Moz was unable to crawl your site on Sep 18, 2018

    Other Questions
    4 4 159
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • khurrum
      khurrum last edited by

      You tell me how do i fix that? I have the robots.txt file in my domain. https://www.beencrypted.com/robots.txt

      Thanks

      1 Reply Last reply Reply Quote 0
      • Roman-Delcarmen
        Roman-Delcarmen last edited by

        Ok, I made a quick test of your robot.txt file and looks fine,
        https://www.beencrypted.com/robots.txt

        Then I made a test https://httpstatus.io/ to check the status code
        of your robot.txt file and show me 200 status code (So it's fine)

        Also, you need to make sure that your robot.txt file is accessible for the Rogerbot (Moz crawler)
        This day the hosting providers have become very strict with third-party crawlers
        This includes Moz, Majestic SEO, Semrush and Ahrefs.

        There have many other members of this community with similar issues recently

        Here you can find all the possible sources of the problem and recommended solutions
        https://moz.com/help/guides/moz-pro-overview/site-crawl/unable-to-crawl

        If you're still having trouble I will suggest you write to Moz support team help@moz.com. Hope this info helps you

        Regards

        1 Reply Last reply Reply Quote 2
        • meghanpahinui
          meghanpahinui last edited by

          Hi there!

          Thanks so much for the question! I'm sorry to hear you're having trouble getting the crawl started for your site!

          In addition to everything that Roman addressed, I would also advise checking the scope of your Campaign settings. If your Campaign is set to crawl all sites within the domain of beencrypted.com it means that our crawler is attempting to access the robots file at http://beencrypted.com/robots.txt which doesn't resolve and errors out. I was able to confirm this in a browser as well as with the http status checker here.

          You may need to speak with your web developer about the best way to fix this issue as it appears to be a problem with the redirect in place.

          Another option would be to set up a Campaign which is restricted to the www subdomain of your site. To do so, you would need to click "advanced" during Campaign setup and make sure the box is checked. I have a guide here  to help get you started with that process, as well! This way you can get your crawl started. 🙂

          I hope this helps to point you in the right direction! If you're still having trouble after looking into these factors, please do send us an email at Help@moz.com so we can investigate further.

          1 Reply Last reply Reply Quote 1
          • Netvilox
            Netvilox last edited by

            Hi there!

            Thanks so much for the question! I'm sorry to hear you're having trouble getting the crawl started for your site!

            In addition to everything that Roman addressed, I would also advise checking the scope of your  https://9jahob.com/.

            1 Reply Last reply Reply Quote 0
            • 1 / 1
            • First post
              Last post
            • Site Basics In Moz Campaign Settings
              jasongmcmahon
              jasongmcmahon
              1
              3
              68

            • Moz crawl crashing my site?
              AndyMozster
              AndyMozster
              0
              3
              199

            • 804 crawl error Squarespace site
              tawnycase
              tawnycase
              0
              2
              126

            • Moz site Issue
              donford
              donford
              0
              2
              227

            • Why isn't my site being crawled ? only crawled one page ..
              DavidLee
              DavidLee
              0
              4
              647

            • When does SEO.Moz run its crawl?
              stevefidelity
              stevefidelity
              0
              8
              1.2k

            • Limiting my MOZ crawled pages
              KeriMorgret
              KeriMorgret
              0
              7
              396

            • Can I specify when my site is crawled?
              DavidLee
              DavidLee
              0
              4
              76

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy