The 30 days free trail period charges from day 1?

[polarica]

Hello,

I wanted to try your services in the 30 days trail period, but I got instantly charged!?

I haven't used any of you services yet, so can I get my money back?

Thank you!

PS. Can you explain the attached picture to me? Why there is written "Today's charge : $0.00", but you do charge $179.00 in the next second??

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[tawnycase]

Hey there, Tawny from Moz's Help team here.

Hm... it looks like somehow you managed to skip straight past the free trial and directly to a paid subscription. Yikes! Please write in to help@moz.com so we can assist you with cancellation and a refund.

Thanks!