Refund of payment

[anil72749]

• I have no need Moz Pro, Your System automatically deducted the amount by my registered credit card. So plz. refund me my payment.

[DirkC]

This is the Q&A - if you want a refund you have to contact support. There is an online form here: https://moz.com/help/contact/pro - alternative you can use help@moz.com.

Some advice - next time you start a free trial of a tool please read the conditions. The Moz trial page clearly states

"I agree to the Moz Terms of Use and understand that this is a recurring subscription. I will be billed automatically on a recurring basis unless I cancel." (bold added)

It's not really hidden & you have to check the box before you can start the trial.

[rosie_faulkner]

So you're saying that you never forget about it when you're trying to find a tool to help you? We're human, we make mistakes. You don't have to be arrogant about it. +

[DirkC]

I did - but if I wanted to cancel the subscription I did minimal effort to find out how I could cancel it.

Just do this search query in Google:

refund site:moz.com/community

• you'll get >200 results. If you're active in a community (on a voluntary basis) it is annoying to see the same question popping up because people are too lazy to search for themselves.