Why doesn't the BBB / Trustlink.org links show up in the Link Analysis?

[SnoBaer]

I am curious why one of my client's main competitors (www.allbayhardwood.com) shows links from the Better Business Bureau and Trustlink.org (associated with BBB) but links from those sources do not show up for his domain (www.sanjosehardwoodfloors.com).

He has been a BBB Acredited Business since 12/2010 and on file with them for probably as long as they have had the online version, which seems like plenty of time for the link to have been picked up. BBB has a very nice domain authority and it would be great to see these links show up. (they don't show up in webmaster tools either)

Is there something I am missing?

Thanks in advance guys and gals!

(I know the site has other SEO issues - just getting started on pounding everything out.)

[SnoBaer]

Well, I swear I searched for this before posting the question, but somehow I missed this answer from back in March:
http://www.seomoz.org/q/why-doesn-t-the-better-business-bureau-show-up-in-my-link-analysis

However, if anyone has anything else to contribute I'd be mighty grateful!