How to approach SEO for a national website that has multiple chapter/location websites all under different URLs

[timfrick]

We are currently working with a client who has one national site - let's call it CompanyName.net, and multiple, independent chapter sites listed under different URLs that are structured, for example, as CompanyNamechicago.org, and sometimes specific to neighborhoods, as in CompanyNamechicago.org/lakeview.org. The national umbrella site is .net, while all others are .orgs. These are not subdomains or subfolders, as far as we can tell. You can use a search function on the .net site to find a location near you and click to that specific local website.

They are looking for help optimizing and increasing traffic to certain landing pages on the .net site...but similar landing pages also exist on a local level, which appear to be competing with the national site. (Example: there is a landing page on the national .net umbrella site for a "dog safety" campaign they are doing, but also that campaign has led to a landing page created independently on the local CompanyNameChicago.org website, which seems to get higher ranking due to a user looking for this info while located in Chicago.)

We are wondering if our hands are tied here since they appear to be competing for traffic with all their localized sites, or if there are best practices to handle a situation like this. Thanks!

[Andy.Drinkwater]

Hi Kat,

I would be looking to bring everything into one site. What they are doing isn't really good for user experience, and as you said, they are competing against themselves.

It shouldn't be too difficult to do and 301 the local sites to the relevant areas within the main site.

-Andy

[Matthew_Edgar]

Hey Kat. I'd tend to agree with Andy's response that moving this into one site makes sense. You could then redirect the local pages into the appropriate page on the main site, creating a single authoritative domain. You'd want to make sure as you do this that each local page is truly unique...if the Chicago and Detroit local sites both contain similar pages about a dog safety campaign, you'd want to consolidate those (probably) into a single dog safety campaign page that could work for both locations (or find a way to distinguish the content for each location).

Now, having gone through a few projects like these, I know full well that what is best for SEO or UX isn't always the most popular solution. Internal politics play a role, and I'm guessing you might be in a spot where some of the local chapters don't want to relinquish control over their site. So, as an alternative solution you could look for some other ways to link these sites together. For instance, you could have a dog safety page on the main site that all the local chapters can link to and possibly, let the local chapters adjust the content slightly via the link. As in, if the url includes a query sting referencing Chicago (maincompanysite.net/dog-safety.php?location=Chicago), the content on that dog safety page could be programmed to show Chicago's phone number and address. That way you have a definitive page that can rank, but also a way for local chapters to share that content through their domain.

A lot of that alternative comes down to content governance rules, communication about who creates what page, a clear understanding of how people link to sites, and probably some clear design/brand standards. It is a bit of a mess, but not an unrealistic reality if you can't convince all the stakeholders in the value of consolidating to a single domain.

Hope that helps!