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    Google Analytics connection

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    • dwebb007
      dwebb007 last edited by

      Ok, so I have tried everything including what moz support told me to do to get my campaigns reconnected back to google analytics, nothing works. I tried the below : I think Moz is just a great tool, but I also obviously found it biggest downfall. Anyone have any ideas before I have to unsubscribe and go somewhere else? Other then below. When I go to google profile, I log in, revoke MOZ and log out. Then I go to my Moz Account, that is already disconnected, and hit reconnect. It takes me to page that says to approve connections, I approve, and then it goes to a blank page with 5 numbers in the top right hand corner. That's it. Then I go back to Moz account, and it still says I am not connected. What the heck!!!!! Great great business tool, and the most important part of it doesn't work good!!!!! Any ideas please!

      "

      Hey Duston,

      Thanks for reaching out! I am sorry that our campaign tools are currently having a difficult time connecting to your Google Analytics account. Google goes through a process called Oauth when it comes to authorizing access to services that are linked to your Google account. Under any single Google account, tokens are used to provide access to a variety of services from Gmail, to the apps on your phone. You may need to manually revoke your token on Google to create new ones, here are the steps:

      • First log out of any and all google/gmail sessions so you are prompted to log into the appropriate affected account.

      • Follow this link https://accounts.google.com/b/0/IssuedAuthSubTokens. This page displays the current OAuth tokens you are using.

      • Once you reach the page, simply press the revoke button (illustrated on this screenshot: http://screencast.com/t/vjh3KrjRRIe) for services that you are not using right now.

      • Once you are done with that simply go back to your campaign settings, disconnect your GA profile and reconnect.

      Please make sure you are completely disconnecting the profile and re-connect using the "Connect a GA account" link. Re-authorizing will not create a new token so a complete disconnect is required""

      1 Reply Last reply Reply Quote 0
      • ErinMcCaul
        ErinMcCaul last edited by

        Hi there!

        Thanks for reaching out! My name is Erin, and I'm on the Help Team here at Moz! I'm sorry to hear you've had some issues with your GA connection. GA issues can be particularly tricky to troubleshoot, since we're dependent on Google for the connection. It looks like David has been working with you via email, and that you two are making some really great progress in your troubleshooting! 🙂

        We generally keep these conversations offline so we can troubleshoot your campaigns without sharing your information over the interwebz. You're in great hands, and good luck with your campaign!

        Cheers,

        Erin

        1 Reply Last reply Reply Quote 0
        • dwebb007
          dwebb007 last edited by

          ErinMCaul, I tried that. But how do you manually connect?

          1 Reply Last reply Reply Quote 0
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