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    4. Google Analytics Constantly Failing to Integrate

    Google Analytics Constantly Failing to Integrate

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    • LegendaryLionWebDesign
      LegendaryLionWebDesign last edited by

      I am receiving this error daily.  What's the story?

      There was a problem with your Google Analytics connection on one or more of your campaigns. View your campaigns to reconnect Google Analytics and view traffic metrics.

      1 Reply Last reply Reply Quote 0
      • Lumina
        Lumina last edited by

        Hi there,

        I think I recall recently reading that Google Analytics was hit by a DDoS attack (which isn't a concern for consumers, just in case you don't know what a DDoS attack is). This had led to many campaigns having the same issue. However, I've personally seen this resolved as recently as today with some of my campaigns.

        Bottom line - I suggest performing the reconnection to GA and making sure your information is (still) accurate. I had to do this, and my integration is working well now.

        I hope that helps - Cheers!

        1 Reply Last reply Reply Quote 0
        • DavidLee
          DavidLee last edited by

          Hi Aaron

          What you may need to do is revoke your GA token and completely re-connect.

          • First log out of any and all google/gmail sessions so you are prompted to log into the appropriate affected account.

          • Follow this link https://accounts.google.com/b/0/IssuedAuthSubTokens. This page displays the current OAuth tokens you are using.

          • Once you reach the page, simply press the revoke button (illustrated on this screenshot: http://screencast.com/t/vjh3KrjRRIe) for services that you are not using right now.

          • Once you are done with, that simply go back to your campaign settings, disconnect your GA profile and reconnect (do not reauthorize or it will not work)

          Let me know if this helps!

          1 Reply Last reply Reply Quote 1
          • unikey
            unikey last edited by

            I've been having the same issue for about a month now. Was just looking for a solution when I found this Q&A. I have tried reconnecting and everything goes through ok, but then when I click into any campaign it starts giving me the message again. So, I followed the procedure that David_Lee described above, but sadly got the same result. Any other ideas?

            Update: After about 5 minutes the error went away, everything seems to be working correctly now. Perhaps the error message was cached?? or took a few minutes to resolve... not sure. All I know is what David_Lee suggested seems to have worked. Thanks

            1 Reply Last reply Reply Quote 0
            • DavidLee
              DavidLee last edited by

              Hi Unikey!

              I took a look at your campaigns and I do see invalidated tokens which would require the above steps but making sure that you are completely disconnecting/deleting the profile from settings in the campaigns which will be the only way to create new tokens. If you see the message return, definitely make sure to revoke the tokens first then follow the re-connect steps.

              Hope this helps!

              1 Reply Last reply Reply Quote 0
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